Mic automatically mutes when the screen is shared

Hi all, we’re currently encountering an issue where the mic automatically mutes itself whenever the screen is shared. It usually happens when the participant shares the screen, not the host. Issue was encountered using Chrome in MacOS.

Any ideas about what could be causing the issue? Anyone else experiencing the same problem? Thank you!

cc: @shabanzo

Hi @marrisse.asuncion ,

Can you please clarify if the participant who’s sharing gets muted or the host’s mic?


Hi @gianni.zoom ! It’s the participant (the one who screen shares) who gets muted.