Description
Hi, I’m having trouble starting audio and video, notably this only happen on devices using Windows. client.startAudio()
and client.startVideo()
respectively give me USER_FORBIDDEN_MICROPHONE
and VIDEO_USER_FORBIDDEN_CAPTURING
errors, even though I checked that the permissions are properly enabled both in browser and device settings. I also tried disabling antivirus softwares but it has no luck. I only have these issues on devices using Windows, I’ve been developing in OSX and it was fine. I have no clue as to why this happens, and would be glad if someone can help. Thank you!
P/s: I noticed that even though I was having logged error VIDEO_USER_FORBIDDEN_CAPTURING
when trying client.startVideo()
, my laptop camera is active already (there was camera active signal)
Which Web Video SDK version?
1.1.7