No audio even after startAudio API got resolved

hey @tommy , @vic.yang ,
In one of the video SDK session jjJVb3SnRdu8kt7bm/YzzA==, user reported that they were not able to hear each other.
After looking into this further we found out that even startAudio API was successfully resolved for both of the participants and dashboard also showed that audio was being received and sent by both of the participants.

Browser Console Error
No error

Which Web Video SDK version?

Device (please complete the following information):

  • Device: macOS 10.15 Catalina
  • Browser: Chrome(

Same user had two more video sessions: 3yG8ndp1SuqhB+EURvLvWg== , IMTgGPXYSe+kx5csJ2KxCQ== but no issues were there.

Similar issues in tyES9AISRnSXHGgbOdIBMA== , lfSlfdOXQ+eB90zDxhTz7Q==

Additional Context:
We mute audio just after joining audio:

stream.startAudio().then(() => {

Thanks @shoaib ,

We are taking a look. (ZSEE-58313)


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