hey @tommy , @vic.yang ,
In one of the video SDK session
jjJVb3SnRdu8kt7bm/YzzA==, user reported that they were not able to hear each other.
After looking into this further we found out that even
startAudio API was successfully resolved for both of the participants and dashboard also showed that audio was being received and sent by both of the participants.
Browser Console Error
Which Web Video SDK version?
Device (please complete the following information):
- Device: macOS 10.15 Catalina
- Browser: Chrome(184.108.40.206)
Same user had two more video sessions:
IMTgGPXYSe+kx5csJ2KxCQ== but no issues were there.