Missing Background Pictures

Description
A number of users in our organization are reporting that their previously loaded background pictures in their Zoom Profiles have been deleted. There have been previous instances of this as well. Let us know if additional information is deleted.

Error
Example User - Connie Johnson

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT App using Webhooks

Which Endpoint/s?
N/A

How To Reproduce (If applicable)
Steps to reproduce the behavior:
N/A

Screenshots (If applicable)
N/A

Additional context
Add any other context about the problem here.

Hi @kupadhyaya,

Thanks for reaching out about this. Since our Technical Support team are the experts in this domain, I’ll kindly ask that you open up a ticket with them here to further investigate.

Thanks,
Will