We are using https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/pastmeetings to get the list of meeting instances for a given meetingId. For each meeting instance, we call https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants to get the list of part…

Hi @et-dev , Thanks for reaching out about this. Can you share the meeting ID or UUID that you’re using? I’m happy to take a closer look. Thanks, Will

Zoom Meeting ID: 98272729370 Thank you @will.zoom

Hi @et-dev , Thanks for confirming—I’m also seeing that previous occurrences of this meeting appear to have had several attendees. Is it possible to share the exact request URL and associated API response where you’re seeing the missing participants? Additionally, are you passing the Meeting ID or U…

[12/11/2020 13:01:06] Sending request… GET /past_meetings/{meetingId}/instances Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjE2MDUxNzkwNDUsImlzcyI6IjlzRzV2SWg4UkVldlV2aV9RY0hzRlEifQ.Tg0rmFpCJnydE6aNRZTmip-GOa8D7yh0KPZtw5JjN5w Content-Type: application/json Parameters: me…

Hi @et-dev , Thanks for sharing these details. We’re looking into this for you. (ZOOM-217134) Thanks, Will

Hi @will.zoom Any news on this?

Hey @et-dev , We have identified the issue and are working on fixing it. :slight_smile: Thanks, Tommy

Hi @tommy , Could you please let us know if this issue (ZOOM-217134) is the root cause behind the other recent reports of API returning empty list of participants? The other threads in the forum which I noticed are: Getting participants returns zero Get List Meeting Participant Participant webhook…

Hi @v.hristov , These other threads appear to have been related to the incident we experienced on the 26th. This thread is in regards to a pre-existing bug. If you’re still seeing issues, can you provide a recent example here? Thanks! Will

Hi @will.zoom , Thanks for replying in the other threads, I will come back in case the issue comes up again.

Missing participants

API and Webhooks

tommy (Tommy Gaessler) November 25, 2020, 8:39pm 8

Hey @et-dev,

We have identified the issue and are working on fixing it.

Thanks,
Tommy

Participants list is empty for /past_meetings/{uuid}/participants even when meeting has participants

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Missing participants

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