Hi @crazyjncsu , yes please give me the ticket number you had and I will reach out internally. The routing system was updated recently, so I do not believe you should have received this message.
@gianni.zoom TS1801118 … thanks for the help!
Hi @crazyjncsu no problem and appreciate your patience. I have reached out to the appropriate team. I also want to triple check that this item is also checked within the portal for your role if you are not calling the API as her?
If she created a User for you to query the API and made you an Admin, she can adjust these via User Management → Roles → Admin and then check the necessary boxes.
You may have the scopes assigned to the app but not have the boxes checked for your role if she created an Admin user for you.
Account owners however, will not have this issue and it sounds like from what you explained earlier you are querying as an account owner.
Yes, in terms of the 3 OOTB roles: Owner, Admin, Member .. only Owner has a Number of Members as 1, the others are zero. Yes, I am calling the API as her.
Thank you for confirming @crazyjncsu , waiting to hear back from the appropriate team.
@crazyjncsu did someone follow up yet with you?
Yes, and for others:
From looking deeper into your account and devforum thread, it does look like you are trying to get the live transcripts generated during the meeting. Unfortunately, this is not currently exposed over API. The only way to return a meeting transcript via API is to record the meeting, and retrieve the transcript of the recording. That would be returned using the endpoint you’re using currently. But the endpoint is not designed to return standalone meeting transcripts that are not captured as part of a meeting. From your thread, it sounds like the recording transcript behavior is working as you referenced retrieving it for the meeting on Feb 20, which was recorded.
I’m really just trying to get the transcripts that are displayed on the Recordings and Transcripts section of the web ui, on the Transcripts tab.
I probably should have realized that the only info I would get from this (or any) endpoint is what is on the “Cloud Recordings” tab, not the Transcripts tab.
It seems the Transcripts just aren’t available through an API.
Hi @crazyjncsu ,
I see. I understood the issue as you not being able to get the cloud recordings via API based on the following:
Yes this is true. The only transcript available via API are the cloud recording transcript file. If there was no cloud recording, there will be no transcript via API: Meetings APIs
This is very helpful nonetheless to be honest because having a separate transcript in the portal is a relatively new feature and I’ll reach out to the Meeting product team if this will eventually be exposed via API.