Mobile Auth Return Error - MobileRTCAuthError.keyOrSecretWrong

Meeting SDK iOS
1

Description
At the time of initializing the Zoom SDK, I am getting MobileRTCAuthError.keyOrSecretWrong in the delegate call back onMobileRTCAuthReturn(_ returnValue: MobileRTCAuthError). This has been working couple of weeks ago.

Which iOS Meeting SDK version?
Mobile RTC Shared Version: 5.5.1 (12509.0401)

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [e.g. iPhone 12]
    iPhone 11
  • OS: [e.g. iOS 14]
    iOS 14.8 / iOS 15.1

Additional context
Add any other context about the problem here.

2

Hey @pgudivada,

Thanks for using the dev forum!

Are you using a key/secret or a JWT to auth?

Thanks!
Michael

3

I am using key/secret.

Thanks

4

Hey @pgudivada,

And this was working a few weeks ago?

Thanks!
Michael

5

Hi Michael,

It worked couple of weeks ago. We have been using this key since May of this year.

Thanks

6

Hey @pgudivada,

Can you reproduce the issue one more time and then capture the SDK logs from that instance and email them to me at DeveloperSupport@zoom.us? Please include a link to this post and mention my name.
Instructions for obtaining the logs can be found here: https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/sdk-initialization

Thanks!
Michael

7

Hi Michael,
I have emailed the info you requested.

Thanks

8

Hey @pgudivada,

Thanks! I will follow up with you there.

Michael