Mosaic during screen sharing

Meeting SDK Windows
1

Hello,

My colleague didn’t have the mosaic option when he share his screen.

When I share my screen:
image
Any ideas?

He uses the latest Windows desktop version.

Thanks.

2

Hi tartozoom,

Thanks for the post. It seems like you are facing issues with Zoom Windows Client. The following support doc could be helpful:

If you are still facing this issue, please contact Zoom support at https://support.zoom.us/hc/en-us/articles/201362003 and one of the Zoom experts will be happy to assist you.

Thanks!