I’m the account owner/admin trying to set up the Zoom Video SDK (sessions + transcript + webhooks), but I cannot create a Video SDK app or get credentials, and I need pricing clarity before proceeding.
Problem:
- Marketplace > Develop > Build App only shows General / S2S OAuth / Webhook Only. There is no “Video SDK” app type anywhere in my console.
- The only SDK-related path pushes me to “SDK Universal Credit” at Rs 10,000/mo. The Build Platform page also says “a new account is required for both new and existing customers.”
Please confirm, directly:
- Is Rs 10,000/mo the actual MINIMUM I must pay before I can use Video SDK at all? Or am I in the wrong flow and is there a lower-cost/free way to start? If so, guide me to the correct path.
- Is there any free/trial tier left (e.g. the old free session-minutes)? Yes or No.
- Where exactly do I get the Video SDK Key/Secret — do I receive it only after paying? Right now I see no option to create a Video SDK Build App.
- “A new account is required” — does this create a SEPARATE account from my current admin login, and how does that affect it?
To Reproduce
- Sign in as account admin.
- Go to Marketplace > Develop > Build App.
- Only General / S2S OAuth / Webhook Only are offered — no Video SDK.
- SDK path redirects to “SDK Universal Credit” Rs 10,000/mo checkout.
Troubleshooting Routes
Confirmed I am the account admin. Checked Build App and Manage areas; Video SDK app type does not appear. Support chat looped without resolving.
Device
- Device: Windows PC
- OS: Windows 11
- Browser: [e.g. Chrome / Edge]