I’m using the 1.7.0 web sdk and users are reporting that there is no video or video icon when testing on IPhone/Safari. I read in another topic that this may have been a known issue but was slated to be fixed in a past release. I’m wondering if this is still a known issue or if perhaps if there is a…

Hey @kleclerc , Can you try upgrading to the latest version: 1.7.2 [image] WebSDK Release - v1.7.2 New Releases Hi Developers, We’re thrilled to announce that the WebSDK v1.7.2 is now available. In this release, we introduce a bunch of new features as well as improving u…

Thanks Tommy, the 1.7.2 release seems to address some responsiveness issues we were seeing on IPhone but video only works one way and maybe that’s because my expectations are incorrect. Using the web SDK, or using zoom’s own web client, the host (on PC using the zoom client) cannot see the video of …

Hey @kleclerc , I will confirm if video works on mobile browsers. Thanks, Tommy

Hey @kleclerc , Currently we don’t support video on mobile. Although we are working to add it, stay updated here: https://marketplace.zoom.us/docs/changelog Thanks, Tommy

Hey @tommy . Now I’m using version 1.7.0 of the SDK.But i don’t find the Video Button in iPad’s Safari. But I see that the 1.7.0 SDK should support video. [image] Thanks, Qiumeihui

Hi @qiumeihui , Which version of iOS are you using? You should be able to view the video coming from the other attendee or host. Thanks Michael

Hey. @michael_p.zoom . The version of iOS is 10.3.3. Thanks Qiumeihui

Hey @qiumeihui , Can you see the video? As of now video of the user using the iPad us not supported. Thanks, Tommy

Hey. @tommy . Yes. I can user video in the iPad.There are some details about the iPad. The version of iOS is 13.0.1. The device: iPad Air 2.

Hi @qiumeihui , Right now due to browser limitations the WebSDK only supports viewing video but not sending video to other attendees. Thanks Michael

No video on IPhone/Safari

Meeting SDK Web

tommy (Tommy Gaessler) March 9, 2020, 8:28pm 2

Hey @kleclerc,

Can you try upgrading to the latest version: 1.7.2

Thanks,
Tommy

Topic		Replies	Views
Video SDK Web 1.5.1 release New Releases	0	3323	October 11, 2022
Mobile Safari browser issue? Web	1	1059	November 1, 2023
Video not working on iOS sdk since we updated to the latest version iOS	11	1221	June 10, 2020
Web Client SDK -Issue in Ipad Safari Web	5	730	July 9, 2021
Sample App not showing video on other computers / and mobile broswers Web	1	528	April 2, 2021

No video on IPhone/Safari

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