Not being able to access API with general or admin apps

API and Webhooks
1

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not being able to access API with general or admin apps

Description
I was asked to look into accessing the zoom API for my company. so i started by creating a General app to start off with to gain access to the API and to see what I could d. I managed to create the general app and get an access token which was all great. When I tried to access the user summary data I got an error saying I didn’t have the write scopes. All these scopes were admin scopes and couldn’t add them into the access token I had created. I then created an admin app to see if that would fix the error and now when I try to create an access token for my new admin app I get an error telling me to look at my sub account management for the app. i dont know if these errors are happening cause i am using postman to look at them

Error
for the general app - cant add in the current scopes to my access token
for the admin app - message telling me to look at my sub account management for the app

How To Reproduce
Steps to reproduce the behaviour:

  1. create apps
  2. follow the postman screens.
  3. try to create access token
2

Hi @cletham , do you have an the Admin role type with the right permissions? You will not be able to add admin scopes without the role and permissions.

See this tutorial at the right timestamp mark for guidance:

4

Hi @gianni.zoom

thanks for the reply i had a loom and I am an admin on my account. what is the correct permissions i should have and is there a way to check them?

any feedback would be appreciated.

Thanks,
Connor

5

Hi @cletham in the tutorial at the time-stamped mark, it shows how the owner of the account would need to customize the Admin role with the user permissions that Admin should have access to.