I would like to capture and save the transcripts from zoom calls. However, we’re not receiving the recording.transcript_completed webhook event, nor are we receiving VTT files as part of the recording.completed event. It’s not clear which event I should be listening for, so we’re listening to both.
I’ve verified that we’re listening for the
recording.transcript_completed event as part of our Server-to-Server OAuth App. I’ve also checked the “Save closed caoption as a VTT file” in my account recording settings.
Is there something else I have to enable to get transcripts working?
API Endpoint(s) and/or Zoom API Event(s)