Not receiving recording.transcript_completed event

API and Webhooks
1

Description
At the start of the week I reduced the number of zoom of events that we subscribe to. Going by the docs, the recording.completed should include all types of files we want to process (transcript and all media files). So initially I just subscribed to this one event. Then after leaving it run for a day I noticed that the messages sent did not contain transcripts.
So then I subscribed to one more event, the one which we subscribed to before, specifically for transcripts ( recording.transcript_completed), still no joy.

Error
Not receiving zoom events for recording.transcript_completed but I am receiving events for recording.completed but they don’t contain audio transcripts

Which App Type (OAuth / Chatbot / JWT / Webhook)?
webhook

Which Endpoint/s?

2

Hi @Brendan_OHara,

Happy to investigate this further.

Can you please send us the meeting IDs that experienced this issue at developersupport@zoom.us?

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.