For some users, null pointer exception is thrown possibly in notification manager. Below is the error from firebase crashanalytics.
Fatal Exception: java.lang.RuntimeException
Unable to resume activity {com.wise.app/com.zipow.videobox.IntegrationActivity}: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.zipow.videobox.b.isSDKMode()' on a null object reference
com.zipow.videobox.util.NotificationMgr.f (NotificationMgr.java)
Which version?
zoom-sdk-android-5.4.3.603
Smartphone (please complete the following information):
Happening on multiple devices
Thanks for providing the logs. This should give us enough information to begin looking into this. I will be sure to let you know as soon as we have an update or require additional information.
Looking into this further, it seems that this could only happen when the SDK is not initialized soon enough. It is likely that there is a race condition somewhere in your app that results in attempting to use the SDK before receiving a successful initialization callback.