SDKConfUIEventHandler$2.run java.lang.NullPointerException

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Description
java.lang.NullPointerException

Which Android Meeting SDK version?
5.16.10.17706

To Reproduce(If applicable)
Reported by Crashlytics (Firebase)

Screenshots

Troubleshooting Routes
Not related to troubleshooting

Smartphone (please complete the following information):

  • Device: [Realme Pad X, Realme 9Pro 5G , OnePlus Nord CE 2 Lite 5G], reported so far, devices may increase.
  • OS: [Android 12, Android 13]

Additional context
Fatal Exception: java.lang.NullPointerException: Attempt to invoke virtual method ‘void com.zipow.videobox.VideoBoxApplication.stopConfService()’ on a null object reference
at us.zoom.internal.event.SDKConfUIEventHandler$2.run(SDKConfUIEventHandler.java:5)
at us.zoom.internal.event.SDKConfUIEventHandler.runOnGlRunTasksFinished(SDKConfUIEventHandler.java:13)
at us.zoom.internal.event.SDKConfUIEventHandler.access$400(SDKConfUIEventHandler.java:1)
at us.zoom.internal.event.SDKConfUIEventHandler$3.run(SDKConfUIEventHandler.java:1)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:238)
at android.os.Looper.loop(Looper.java:349)
at android.app.ActivityThread.main(ActivityThread.java:8262)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:584)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1034)

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@adpv Thanks for reporting this issue! This bug will be fixed in the release 5.17.10.