onWaitingRoomStatusChange isn't getting called

Client Mobile SDK iOS
#1

Description
I just updated our iOS SDK from version 5.2.42037.1112 to 5.4.54802.0124, and now onWaitingRoomStatusChange isn’t getting called when the user is added to the meeting from the waiting room. Is this intentional? If so, how should we determine when they’ve been admitted into the meeting?

Which version?
Knowing the version can help us to identify your issue faster.

5.4.54802.0124

Smartphone (please complete the following information):

  • Device: iPhone X
  • OS: iOS
  • Version 14.4

Additional context
onWaitingRoomStatusChange is getting called when we use version 5.2.42037.1112 of the SDK, so I’m wondering what’s changed.

#2

Hey @kmarkel,

Thanks for using the dev forum!

I have tested the latest version and am seeing this callback getting triggered when the user enters the waiting room, and when the user is admitted. That is strange, though, that this was working for you before updating but is no longer working. I am not aware of any recent changes to this callback.

Let’s troubleshoot here:

  • Are you using a custom UI or the default UI?
  • Is callback triggered when the user enters the waiting room?
  • Is it possible the MobileRTCMeetingServiceDelegate is reassigned or deallocated at some point?
  • Are the other MobileRTCMeetingServiceDelegate callbacks still being triggered?
  • Is onJBHWaiting getting triggered?

Thanks!
Michael