Our Zoom app is not working in webinar

@elisa.zoom @MaxM We have an issue with zoom webinar, when we are opening our Givent app in zoom webinar it’s not loading. We are fetching some basic user information through webhook when the app loads but it seems while in webinar the webhook is returning null value. And this webhook works fine with meetings.

We have checked the scopes and it has webinar enabled, please find below screenshots for your reference:



We are checking meeting.participant_joined and webinar.participant_joined in webhook

Not sure why it is not working in webinars, Please let us know what we are missing here.

Please help us to fix this issue asap as our app is published.

The webhook url is not calling in webinar, even there is webinar scope enabled. But same webhook url works fine in meetings. Please help us to fix this issue asap as our app is published.

Hi @reyaz.ahmed do you have the webinar add on plan enabled?