Participant ID for calling into meeting via phone

#1

When a user calls into a meeting, they are asked to enter their participant ID. Presumably if participants are added as registrants to the meeting in advance, we can get a participant ID from the API to allow users to identify themselves once they call in. However, I don’t see a participant ID field on meeting registrants. Am I missing something?

Thanks!

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#2

Hi Derek,

Unfortunately participant IDs for attendees are only generated once the attendee has joined via computer. See #4 under “Join by Telephone Only” in the article below:

Join by Telephone

Currently, only panelists that you have assigned in a webinar will receive an email that contains a participant ID, but this participant ID is not retrievable via the API.

Add Webinar Panelist

Thanks
Stefan

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#3

Thanks for the follow-up. It would be great to get that onto the roadmap, or be able to disable the prompt for a participant ID as it confuses our users.

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