Participants can't hear video that I show within a power-point presentation (screen shared)


#1

Hello,
In my meetings I’m using a shared screen and Power-Point presentations.

In my last meeting, I put a 2 minutes video within the power-point presentation.

All participants could see the short video, but could not hear it. Only me, as a host could hear the video. I used earphone set.

This is the link to the recording of that meeting:
https://zoom.us/recording/play/7UJ-6QwV-TAJ0n7CTlHepfOz_uaua0mVsFOn6tBy67HVj_9Zex9RkredFjlYyi_E?autoplay=true

The short video start at 51:28

Does usage of earphone by the host cause this problem ?

 

Thanks,

Idan

 


#2

Hi Idan, there is a “share audio” option in the sharing UI. Make sure you select that and re-test it please.