Password Reset Circular Conundrum!

[bannerman100 (Frank)]

Hi there,
If this is the wrong forum for this question, please forgive an old man having problems with IT, and see if you can assist. Many thanks !-)
(And as this problem cannot be uncommon, a solution needs to be developed anyway.)

My old computer, which has died, had my Zoom password in the browser, but I cannot find my note of it.
So now I want to reset my Zoom password.

The Password Reset email from Zoom tells me to sign in to Zoom with my Googlemail account, which I can do.
But to then change my password, I need to enter the old password, which I don’t have !
Therefore it is impossible to reset my password !

I have diligently searched the Zoom website for help, but I cannot find a solution to this. Have I missed something ?
(There is no Zoom user support for basic accounts.)

Many thanks for any help you can give,
All the best to you,
Frank.

[alexmayo]

Hi Bannerman.

Instead of signing into your Zoom account with Google, try visiting https://zoom.us/forgot_password and entering your email address there.

Otherwise, email support@zoom.us from the email address associated with your Zoom account, and request a password reset that way.

Thanks,
Alex

[will.zoom (Will)]

Thanks for pointing @bannerman100 in the right direction @alexmayo

Best,
Will