Past meeting's end_time is null

API and Webhooks Meetings
1

API Endpoint(s) and/or Zoom API Event(s)
https://api.zoom.us/v2/metrics/meetings?type=past&from=2023-07-24&to=2023-07-24

Description
When retrieving the metrics for past meetings, one of them returned with no end_time value. Trying to parse that to DateTime led to our batch job crashing.
Even if the meeting was still going on after 8 days, shouldn’t the query parameter “type=past” exclude it?
Is there any way that we can exclude meetings where the end_time is null from this call?

Error?
No error message

2

Hi @asahagun
Thanks for reaching out to us, I am happy to help here!
So you are trying to query meetings that are in the past, you want to exclude live meetings from your query?

3

Hi, thanks for your response.
Yes. I expected live meetings to be excluded since they have another query parameter (“live”).
Seeing that it’s not the case, I think the best option is to exclude those meetings from the result.

4

Thanks for your quick response.
I have actually seen this behavior and I have opened up an internal ticket (here is the number for reference ZOOM-572635)
I have engaged with the Engineering team again to track this down.

5

Thank you very much. I look forward to hearing back from you.

6

Hi @asahagun
Just wanted to update you on this, I did some testing on my end and confirmed with Engineering.
I had a meeting live and I called the endpoint
metrics/meetings/meetingID?type=past
While the meeting was live I got an error {Meeting does not exist}

When I called the endpoint
metrics/meetings/meetingID?type=live
I got the expected response body, with end_time value as 0 becasue the meetings is live

Now once I ended the meeting, I was able to query with the query param type=past
And I got the expected response body with a value on end)time and duration

When I tried calling the endpoint with the query param type=live once the meeting ended I got the same error {Meeting does not exist}

Is this the same behavior you are seeing?

7

Hi! Thank you for following up on this.

Whenever I call the endpoint to get that single meeting, it returns the error “Meeting does not exist,” regardless of which parameter (past or live) I use, or even if I do not use any.
However, if I query for a list of metrics, it will appear.

8

OF course! happy to help! @asahagun
Can you confirm that the meeting has more than one participant???

9

As weird as it may be, participants is set to 0 in the JSON response.

10

@asahagun can you try passing type=pastOne
as documented here: Zoom Meeting API

11

So far:
/metrics/meetings/{meetingID}?type=past {Meeting does not exist}
/metrics/meetings/{meetingID}?type=pastOne {Meeting does not exist}
/metrics/meetings/{meetingID}?type=live {Meeting does not exist}
/metrics/meetings?from=2023-07-24&to=2023-07-24&type=past {Meeting present in list}

12

Interesting.
could you share with me the meeting ID please

13

Sure, it’s:
ggs3fijMQLqk0lO5aSqyQg==

14

It looks like the meeting was started and finished within seconds (3sec) and it only had one participant.
Could you please try again but let the meeting run a little bit longer, at least 1 minute
And try with this endpoint: /metrics/meetings/{meetingID}?type=pastOne {Meeting does not exist }

15

Understandable, but is there a way to exclude this meeting (or any other without end_date) from the results when I call the /metrics/meeting?type=past endpoint?

16

I also got my answer with this discussion and really helpful.

1 Like
17

You should not be getting live meetings if you use the type=past
And all live meetings are those ones without an end_date

18

Happy to hear that this thread was helpful @checksassastatus
Welcome to our developer community!

19

Well, I started this thread because I got meeting ggs3fijMQLqk0lO5aSqyQg== (which should be considered live as it has no end_date) while calling endpoint /metrics/meeting?type=past

Anyway, if this is being addressed in the ticket ZOOM-572635, we’re good.
Thank you for your assistance.

1 Like