Meeting end_time is NULL (in both list_meetings and get_meeting_details endpoints)

[beaunewcomb (Beau)]

Description
The data returned looks as expected, except for duration and end_time … which are blank

This happens even if the meetings are in the past and ended over a month ago

Error
No Error, duration and end_time are just null

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
/v2/metrics/meetings/

Screenshots (If applicable)

[will.zoom (Will)]

Hi @beaunewcomb,

Thanks for reaching out about this.

Can you confirm that the meeting was over when you called the API? Assuming this is the case, do you know how long after the meeting? There can be a slight delay while the report processes after a meeting ends.

Let me know—thanks!
Will

[beaunewcomb (Beau)]

I checked days and even a month prior, and it’s still blank. Baffling!

[will.zoom (Will)]

Hi @beaunewcomb,

Thank you for confirming. Can you share the meeting UUID, full request URL and response with me directly at developersupport@zoom.us? I’d like to take a closer look for you.

Thanks!
Will