Past Webinar Data into Salesforce

[denmark219 (Mark Christensen)]

Description
We recently integrated Salesforce and Zoom. The connection is great, but the big limitation is that we can only see information/data from webinars created now and going forward. We have no insight into previous webinars. Is there a way to “re-trigger” the zoom webinars so the SF API picks up the webinar and we can start managing data?

We like to track:

• Registrations for upcoming webinars
• Attendees for actual webinar
• Absentees from actual webinar
• keep track of registration request to view recording.

We have a ton of webinars in the past that we want to have in the system, I just can’t figure out how to re-trigger whatever event that happens in Zoom to have SF pick it and its data up.

Thanks in advance!

[DeveloperBot]

Hey @denmark219

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question.

Checkout this related thread that may have the answer you are looking for:

Add webinar registrant (with invalid webinar ID)

Description/Error I’m seeing successful responses, HTTP status code 201 created, when calling the “add webinar registrant” endpoint with a non-existent webinar id. The documentation for responses, indicates we should receive HTTP status code 300 for an invalid webinar ID, or HTTP status code 404 not found (not sure which of these is right, but either of these would be better the current behaviour of a success result, and sending an email to registrant they have been added). Which Endpoint/s? …

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

[denmark219 (Mark Christensen)]

It does not answer the question.

[tommy (Tommy Gaessler)]

Hey @denmark219,

Please see this thread:

Link newly generated Lead with a event record in Salesforce

Hey @HChirra, If you have finished the Oauth flow for webinar Webhook App on zoom config page from the following link, after the webinar ends, it will synchronize webinar details including actual start/end time, participant count immediately. After 5 minutes, the attendees info will be synchronized to salesforce. [image] If the attendees aren’t synchronized to salesforce successfully, you can also click the manual sync button on the Zoom webinar detail page to synchronize the info. [image] …

Let me know if that helps!

Thanks,
Tommy

[denmark219 (Mark Christensen)]

Aha, that gets me almost totally there. Is there an easy way to get the UUID for all of my webinars? I can’t find it anywhere in the webinar details on Zoom.

A nice tool would be to manually sync all webinars in Zoom from Salesforce. Or be able to pick from a list when manually updating.

[tommy (Tommy Gaessler)]

Hey @denmark219,

Thanks for the suggestion! Feel free to add it here too: #feature-requests

You can get your Webianr UUIDs by calling the Get Past Webinar endpoint.

-Tommy