'Permission denied', port = 0x22727, name = 'group.us.zoom.1697177032.rpc'

Description
When I try to join the meeting, app is throwing this message
***** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) ‘Permission denied’, port = 0x22727, name = ‘group.us.zoom.1697177032.rpc’** and after couple of seconds the app crashes with

Which version?
v5.4.54520.1229

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [iPad PRO]
  • OS: [iOS 14.3]
  • Version

Additional context
App is throwing this message
***** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) ‘Permission denied’, port = 0x22727, name = ‘group.us.zoom.1697177032.rpc’** and after couple of seconds the app crashes with

*** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘-[UIView accessibilityElementsCustom]: unrecognized selector sent to instance 0x12fddf370’ ***

Call to invoke join meeting

@IBAction func joinMeeting() {
print(“log>>> tapped join meeting”)
guard let navController = self.navigationController else { return }
MobileRTC.shared().setMobileRTCRootController(navController)

guard let ms = MobileRTC.shared().getMeetingService() else {
  return
}
ms.delegate = self

let joinParams = MobileRTCMeetingJoinParam()
joinParams.meetingNumber = "<<meetingNum>>"
joinParams.password = "<<meetingPassword>>"

ms.joinMeeting(with: joinParams)

self.meetingService = ms

}

Delegate call back

extension VC: MobileRTCMeetingServiceDelegate {

func onMeetingError( _ error: MobileRTCMeetError, message: String?) {

print(“log>>> error: (error) message: (message)”)

}

func onJoinMeetingConfirmed() {

print(“log>>> join meeting confirmed”)

}

func onMeetingStateChange( _ state: MobileRTCMeetingState) {

print(“log>>> current meeting state: (state)”)

}

}

Log messages :

log>>> tapped join meeting

log>>> current meeting state: MobileRTCMeetingState(rawValue: 1)

log>>> join meeting confirmed

log>>> current meeting state: MobileRTCMeetingState(rawValue: 1)

log>>> current meeting state: MobileRTCMeetingState(rawValue: 1)

log>>> error: MobileRTCMeetError(rawValue: 0) message: Optional(“success”)

Looking at the delegate call backs, I do not see any issue.

App has both RN Code and Swift Code and we are calling the Zoom related code in the swift controller. I do not know whether that has any role here?.

Appreciate your help.

Hey @pgudivada,

Thanks for using the dev forum!

Has to do with using the app group ID “group.us.zoom.1697177032.rpc”. However, I do not believe this has to do with the crash.

Is some UI issue that will need some further troubleshooting.
Are you using the default meeting UI or a custom meeting UI?
Do you have a SceneDelegate in your application?
Does your info.plist contain a section called “Application Scene Manifest”?

Thanks!
Michael

Hi Mike,

Thanks for looking into this issue.

  • Using default meeting UI
  • No reference to SceneDelegate in the entire application
  • plist file does not contatin Application Scene Manifest

Partha

Hey @pgudivada,

Can you try commenting out

self.meetingService = ms

and trying again?

Thanks!
Michael

Hi,
It was crashing even prior to adding that line (I thought we need a reference to that to ensure that it is still there). However I did remove that and still it crashed with the same issue.
Thanks

Hey @pgudivada,

You can do this, but you can also grab it from the SDK each time you need to use it.
This looks like it is going to take some further investigation. Would you be able to gather the crash logs and SDK logs and email them to developersupport@zoom.us so that we can troubleshoot further?
Please include a link to this post, mention my name, and include all relevant code.

Thanks!
Michael

Hi Mike,

I emailed the crash logs to the email mentioned.  I could not compile the same for simulator even though I am using the libraries found `Sample&Libs-All` as mentioned in my email. 

Thanks

Hey @pgudivada,

Thank you for sending those over. We have received them, and have begun investigating.

Thanks!
Michael

Hey @pgudivada,

Good news! The developers have identified the issue and will patch this in the next release.

Thanks!
Michael

Hi Michael,
Cool. Any ETA on when the patch will be released.

Thanks

Hey @pgudivada,

I cannot guarantee a release date as the engineers are still resolving issues. However, it should be out relatively soon.

Thanks!
Michael