Phone Recording Error "Invalid access token, does not contain scopes:[]."

Phone
9

@kdawgwilk-elephant @stephen1

There are two issues I’m observing:

  1. Some people have the correct scopes enabled, but are getting this result when they’re calling the endpoint. See example below:
    Unable to Download Zoom Phone Call Recording - Missing Blank [] Scopes

  2. Some people do not see scopes they’d need to enable on the app at all, but are still trying to access certain endpoint with a generated access token.

Which applies to you?