Prevent Participants from Unmuting Themselves – WebSDK/API/Account Setting Options?

API and Webhooks
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1

@tommy @elisa.zoom @elisall

Hi,

I am trying to prevent participants from unmuting themselves in a Zoom meeting using the API/WebSDK. I found the option allow_host_control_participant_mute_state and want to set it to true, but I am unable to change this setting for my existing or newly created meetings.

Meeting Details:

  • Type: 8 (Recurring Meeting)
  • Recurrence Settings:

json

{
    "settings": {
        "host_email": "me@gmail.com",
        "use_pmi": true,
        "host_video": true,
        "allow_host_control_participant_mute_state": true,
        "request_permission_to_unmute_participants": true,
        "continuous_meeting_chat": {
            "enable": true
        }
    },
    "recurrence": {
        "type": 1,
        "repeat_interval": 1,
        "end_times": 0
    }
}

Issues:

  1. I am unable to set allow_host_control_participant_mute_state: true when creating or updating the meeting.
  2. Is this option supported in the WebSDK or API?
  3. If not, is there any alternative way to prevent participants from unmuting themselves using the WebSDK/API/Account Settings?

Any guidance or workarounds would be greatly appreciated. Thanks!

2

Hey @freelancer.nak
Thanks for bringing this up to us.
Let me do some testing on my end to replicate this issue

1 Like
3

Hey @freelancer.nak
I was able to replicate this on my end. I created an internal ticket with our Engineering team so they can take a closer look into this ( ZSEE-157898 internal ticket for reference)

4

@elisa.zoom

Thanks for the update! Looking forward to the team’s findings. Let me know if you need any additional details.

1 Like
5

I will do! @freelancer.nak

6

Hey @freelancer.nak
Thanks for your patience here!
Thanks for your patience!
We have a setting in the web portal called “Allow host and co-hosts to fully control the mute state of participants.” This setting is off by default and not visible by default. If you’d like to use it, I can enable it for you, please just let me know!

7

Hey @elisa.zoom,

Thanks for the update! Yes, please enable the setting for me. I appreciate your help!

Best,
Naeem Ahmed

1 Like
8

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