Hello,
We are looking to migrate over from Teams but one sticking point is a chat bot we have set up to record information.
I have been tasked to build a replacement here but i am struggling to find what the best method to build it would be.
The users use the chat to say what equipment has been installed and this sends a post to our server, there’s a few other features but thats the important part. We like this as an option because if there’s internet issues or something wrong we have the chat log as a redundancy feature.
Is this possible through Zoom? Preferably without making a public facing app?
So … unfortunately not at the moment - there isn’t an option for that but great information to bubble up via feedback tab this way it can alert the executives which then trickles down to the developers.
I do urge you to do a deep dive of sorts because I’m pretty sure Cisco may have what you’re seeking … specifically via webex.
Good information john, I will add some points to this reply that app development may take some instead of this you should rely on this existing feature like API , zoom chatbot documentation may help you in this regard.
Thank you for posting in the Zoom Developer Forum. I’m happy to help here. Your use case is definitely possible. I recommend building a Zoom Team Chatbot. You can either program commands or add a shortcut that opens a web view in the team chat environment, allowing users to record when equipment has been installed. You can then send a post request to your server after the information is entered.
More Resources:
Please let me know if this helps or if you have any more questions.