Hello,
We are looking to migrate over from Teams but one sticking point is a chat bot we have set up to record information.
I have been tasked to build a replacement here but i am struggling to find what the best method to build it would be.
The users use the chat to say what equipment has been installed and this sends a post to our server, there’s a few other features but thats the important part. We like this as an option because if there’s internet issues or something wrong we have the chat log as a redundancy feature.
Is this possible through Zoom? Preferably without making a public facing app?
So … unfortunately not at the moment - there isn’t an option for that but great information to bubble up via feedback tab this way it can alert the executives which then trickles down to the developers.
I do urge you to do a deep dive of sorts because I’m pretty sure Cisco may have what you’re seeking … specifically via webex.
Good information john, I will add some points to this reply that app development may take some instead of this you should rely on this existing feature like API , zoom chatbot documentation may help you in this regard.
Thank you for posting in the Zoom Developer Forum. I’m happy to help here. Your use case is definitely possible. I recommend building a Zoom Team Chatbot. You can either program commands or add a shortcut that opens a web view in the team chat environment, allowing users to record when equipment has been installed. You can then send a post request to your server after the information is entered.
More Resources:
Please let me know if this helps or if you have any more questions.
You can use Zoom’s Chatbot API or simple webhooks to send install info to your server without a public app. We use a similar private setup for tracking orders on our Slushy Noobz merch store it’s simple and keeps chat logs as backup.