We are creating an application, and one feature requires that other people outside the office can operate the camera during the Zoom video calls. We use the zoom video SDK-1.7.0 PTZ feature to accommodate this, but the CameraControlCmd.Left and CameraControlCmd.Right event is not working.
From the screenshot, I supposed that you were controlling the local PTZ camera, for the far-end camera, we provide the stream.controlFarEndCamera method.
For the CameraControlCmd.Left and CameraControlCmd.Right functions, could you try the camera on Chrome PTZ test page https://ptz.glitch.me/?