I am facing an issue with my admin-based application that integrates Zoom. The app allows an admin to log in and manage meetings for all users. For certain users, the application randomly logs out and prompts the admin to log in again, particularly when attempting to create or edit meetings.
Key details:
- Zoom Integration: This issue is specific to our custom application that integrates Zoom, not the Zoom website or desktop app.
- Admin-Based App: The app is designed for an admin to log in once and then the users can manage meetings.
- Affected Users: Only a subset of users are experiencing this issue, while others remain unaffected.
- Zoom Settings: All relevant settings, such as auto sign-out and login duration, have been reviewed and appear correctly configured.
- Token Management: Access tokens are being refreshed, stored, and managed properly without any observable issues.
- Unexpected Behavior: Logouts occur randomly with no identifiable pattern or specific triggers.
I am seeking guidance on what could be causing this issue. Are there specific configurations, token-handling requirements, or API-related nuances for Zoom integrations in admin-based applications that might lead to such behavior?
Any assistance or recommendations for debugging this issue would be greatly appreciated!