RAW data info from another device

[explorer-zoom (GHX)]

We tried but failed with receiving RAW data information from another device (we know how to receive it from the device on which we are running the app). We tried to use this method

https://marketplacefront.zoom.us/sdk/meeting/android/us/zoom/sdk/IZoomSDKRenderer.html#subscribe(long,us.zoom.sdk.ZoomSDKRawDataType)

but received an error “ret = {MobileRTCRawDataError@28235} “MovileRTCRawData_No_License””. Could you please advise us on what to do?

[elisa.zoom (Elisa)]

Hi @explorer-zoom
Thanks for reaching out to the Zoom Developer Forum!
Have you been able to troubleshoot this on your end? In the meantime, I will do some testing on my end and will come back with an update!
Cheers,
Elisa

[elisa.zoom (Elisa)]

Hi @explorer-zoom
Sorry for the late reply here.
Could you please provide me with more details about this issue?
What SDK version are you working with?

I took a look into our Docs, for our Video SDK for Android, and it looks like this error could be due to a licensing issue

Here is a link to the Docs:
https://developers.zoom.us/docs/video-sdk/android/integrate/

Cheers,
Elisa

[explorer-zoom (GHX)]

hi @elisa.zoom

Android Meeting Zoom SDK. version 5.13.5.11583 . We should have this license, we are using other RAW data functionality. If we don’t have it please provide it to us

[elisa.zoom (Elisa)]

Hey @explorer-zoom
I am sorry about the misunderstanding, the link I shared is for our Video SDK and you just confirmed you are using Android Meeting SDK:
https://developers.zoom.us/docs/meeting-sdk/android/raw-data/

[elisa.zoom (Elisa)]

Hi @explorer-zoom
I just wanted to come back to you to confirm that I have created an internal ticket with our Support team to take a closer look at this issue.