Record button is not showing in zoom web sdk

Meeting SDK Web
1

Description
We are integrated zoom meeting web sdk in our application, we are able to establish zoom meeting but we are unable to get the record button even we used below configurations.
ZoomMtg.record({

                        record: true

                    });

                    // meeting set to show record button

                    ZoomMtg.showRecordFunction({

                        show: true

                    });

Browser Console Error
Record Button not coming

Which Web Meeting SDK version?
2.3.0

Meeting SDK Code Snippets
ZoomMtg.init({

        leaveUrl: meetConfig.returnUrl,

        success: function () {

            ZoomMtg.join({

                meetingNumber: meetConfig.meetingNumber,

                userName: user.firstName,

                userEmail: meetConfig.userName,

                signature: meetConfig.signature,

                apiKey: meetConfig.apiKey,

                passWord: meetConfig.password,

                success: function (res) {

                    ZoomMtg.record({

                        record: true

                    });

                    // meeting set to show record button

                    ZoomMtg.showRecordFunction({

                        show: true

                    });

Device (please complete the following information):

  • Device: HP laptop
  • OS: Windows
  • Browser: Chrome
  • Browser Version 100.0.4896.75 (Official Build) (64-bit)

Additional context
can any one help me on this

2

Hi, @saiteja123,

Thank you for posting in the Developer Forum. Would you be able to share a screenshot of what you are seeing? This will help to identify what may be happening.

Best,
Donte

3

I could not upload screenshot in this post.
When i try to share screenshot we are getting error like “Sorry, you can’t embed media items in a post”.
can you suggest any alternative way to share screenshot.

4

Hi @donte.zoom Thank you for your response.
I have uploaded screenshot in my google dirve.
Below is the link to access that screenshot.

5

Hi, @saiteja123,

Tested with our Sample React App and I am not seeing the described behavior. Can you confirm if the user is the meeting Host? If not, you will need to assign Host privileges to said user to get the record button. See the screenshot below :

Screen Shot 2022-04-11 at 3.02.43 PM
Screen Shot 2022-04-11 at 3.02.43 PM1762×998 136 KB

6

@donte.zoom Thank you for your response.
User is the meeting host. please find that with attached screnshoot.
we are using zoom web sdk with cdn path.

<script src="https://source.zoom.us/2.3.0/lib/vendor/react.min.js"></script>
<script src="https://source.zoom.us/2.3.0/lib/vendor/react-dom.min.js"></script>
<script src="https://source.zoom.us/2.3.0/lib/vendor/redux.min.js"></script>
<script src="https://source.zoom.us/2.3.0/lib/vendor/redux-thunk.min.js"></script>
<script src="https://source.zoom.us/2.3.0/lib/vendor/lodash.min.js"></script>
<script src="https://source.zoom.us/zoom-meeting-2.3.0.min.js"></script>

zoom host
zoom host1366×768 67.5 KB

7

@donte.zoom can you help me on this why we are not getting record button.

8

@saiteja123,

I am not seeing this behavior on my end. May I know if you tested with the latest SDK 2.3.5? There have been multiple bug fixes since your SDK version, and I can confirm the recording button renders as expected with the latest SDK version. Please can you try upgrading from 2.3.0- to - 2.3.5 and see if the issue persists?