Unable to Record Using Zoom SDK

Meeting SDK Web
,
1

We are currently using Zoom within our platform, but are continuously running into the issue of the recording button not appearing in-app. It was appearing before, but would intermittently disappear and now it has completely disappeared (screenshot). How can we resolve this issue? Are there specific configurations we are missing?

Currently using Web Meeting SDK version 2.14
We have also already migrated away from JWT (to OAuth).

Device: Macbook Pro
OS: macOS 13.4.1
Browser: Chrome
Browser Version 114.0.5735.198

2

Hi @delara
Thanks for reaching out to us and welcome to our community!
Can you please update the meeting SDK version of your app?

Also, could you try and reproduce this with our sample app?

3

Hi Elisa,

We’ve now updated to the latest meeting SDK and we are still missing the record button for hosts. The record button is also initially unavailable for co-hosts, and then only available and functional for co-hosts after they return from a breakout room, exit the session and rejoin.

Our implementation is similar to this one GitHub - zoom/meetingsdk-vuejs-sample: Use the Zoom Meeting SDK in Vue.js and we use iFrame to display the live Zoom session. Additionally, we already configured the headers to make this work (Making your website "cross-origin isolated" using COOP and COEP).