The webhookis called more than once for the same recording complete event. Till now we can see it gets called exactly after 5mins, then 20mins after that, then 1 hour later. Can you please help why this could happen? We are sending notifications to our students for the recordings. Now they are com…

Hi @madinaharabic thanks for reaching out to us! As we talked yesterday, I will go ahead and create a support ticket on your behalf :slight_smile:

Recording complete event sent more than once

API and Webhooks Cloud Recordings

madinaharabic (Madinah Arabic) January 15, 2025, 11:45am 4

I suspect this is a relevant topic:

which currently has no solution.

I can see in the headers sent:
“X-Zoom-Retry-Num”:“3”
and
“X-Zoom-Retry-Reason”:“java.net.SocketTimeoutException:3,000 milliseconds timeout on connection http-outgoing-838631 [ACTIVE]”

Can someone please help?

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Recording complete event sent more than once

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