What is the meaning of Wehbook request headers "X-Zoom-Retry-Num" and "X-Zoom-Retry-Reason"?

We are receiving multiple Webhook event “meeting.particiapnt_joined” with the above headers even after meeting is ended. What is the meaning of those events and when will these webhook events triggered?

  • thanks

Hey @yln99517,

Looking into this now, duplicate of,

I will respond back once I have more info,

Thanks,
Tommy

Hey @yln99517,

I’d suspect this might be a network issue that our end didn’t receive the ack, thus we sent it twice.

Can you direct message me with your account id and meeting id so I can look into this further?

Thanks,
Tommy

Hey @yln99517 ,

We’ve confirmed this was triggered by retry. However, we are still researching if feasible for us to further improve our current network error detection logic. For now, please disregard the 2nd callback message.

Thanks,
Tommy

1 Like