Description/Error It looks like for the passed hour we have not seen any events for any of recording.started, recording.paused, recording.resumed, recording.stopped, and recording.complete events. Not sure if this is localized to our app, but is definitely affecting us! Which Endpoint/s? Recording webhooks How To Reproduce (If applicable) Steps to reproduce the behavior: Setup an oauth account, request necessary scopes, and enable webhooks. Additional context This is not the first time this has happened, is this a regression?

Hey @matt, and @mike, We had a small outage on the Oct 4th that caused this. We are working on a more effective way to communicate outages to developers. https://status.zoom.us/ Apologies for the service disruption. Thanks, Tommy

Hi we are having this issue as well. Could we get an update?

Hey @edward and @matt, We are looking into this. Is the issue still happening? Thanks, Tommy

Looks like it resolved sometime this morning, can we get an explanation as to why this occurred and why this was not communicated.

Tommy, I’m seconding Matt’s request. There was not a proper post mortem the last time this happened (link) and now we’ve had a repeat at the same point of failure with still no more visibility into why this happened and what is being done to prevent future failures. Please advise. Thanks.

Thanks @tommy . That status page is only as useful as its accuracy to the actual outages and neither of these incidences were reflected there. What’s your process for updating that page and can we expect this incident to be reflected in the log? The issue we run into is when there are issues that are not reflected in that page when we check it and then it requires a post here while we wait and manage expectations with our users. Appreciate you help, Mike

Hey @mike, We are working hard on developing a developer / API specific status page. We understand how important this is. Our goal is to have it completed by the end of next quarter (Q4). Thanks, Tommy

Thanks again for your feedback, we will post here when it is finished. -Tommy

`recording.*` events not being sent

API and Webhooks

matt (Matt) October 4, 2019, 9:18pm 2

Here is the last time this occurred for reference Webhook events stopped suddenly.

Topic		Replies	Views
Stopped receiving certain webhook events Meetings	21	1414	May 10, 2022
Missing recording.started event API and Webhooks	22	1643	October 20, 2020
Recording Completed Webhooks never received API and Webhooks	1	700	January 9, 2020
Missing webhook events API and Webhooks	2	1426	February 28, 2022
Recording completed zoom webhook not sent by zoom API and Webhooks	3	1104	November 30, 2020

`recording.*` events not being sent

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