Hello zoom dev team,
We had a meeting that have started at Nov 22, 2020 02:29 PM and finished at 03:15 PM (data from zoom dashboard, I will send you meeting ID by mail).
We have enabled webhook to receive recordingcompleted event (and it usually works correctly for other meetings).
Cloud recording was enabled too and I am able to see that chat recording is present in zoom cloud (Recording management page), but we did not received any webhooks.
I have checked webhook logs and it seems that the webhook recordingcompleted is not present for this meeting.
We have redownloaded manually the recording, so we do not issue about getting the data, but we would like to know why we did not received webhook to prevent this problem from happening again.
Can you kindly check what is the reason for that please ? Thank you.
No error, we did not received webhook for recording completed event.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Recording completed event
How To Reproduce (If applicable)
Rarely happen, do not know how to reproduce
Screenshots (If applicable)