Records not available

Hello

I’m having problem while trying to download cloud recordings.
When I look in the admin panel I see that they are processing since several days.

What can I do to finalize or restart the process ?
@tommy id: 955-9409-0274 / 961-8637-2950 / 926-7916-5882 / 962-8991-5332 / 924-7202-8327 / 992-3348-7365 / 967-2907-0211 / 985-8671-9922 / 955-9409-0274 / 948-5485-4083 / 944-7367-8749 / 971-2862-9170 / 975-8326-1232 / 946-7802-8002 / 981-3353-6560 / 986-2270-4191 / 929-8313-5978 / 913-2736-4416 / 910-0439-7039 / 987-2470-1664 / 950-9888-4635 / …

Thanks

Hi @EVant, there may be delays in the recording processing. The best route for support here would be Zoom’s customer support.

Are you still seeing delays on these recordings?