Hey,
Yesterday our app received a 504 gateway timeout while calling https://zoom.us/oauth/token
to refresh a token. Now we get { "reason": "Invalid Token!", "error": "invalid_grant" }
when we try use our stored refresh token.
First question: can we do anything, or have we lost that token and we need to ask the customer to re-authorize?
Second question: how do we stop this from happening again? Our app fetches data in the background and is mostly hands-off. Some customers never touch it again after authorizing. Asking them to authorize again apropos of nothing is annoying for both them and us. I’ve seen talk of increasing refresh token tolerance on this forum, but no details on what that does. Would that have helped?
Thanks,
Reece