Registrants added with Host's name

API and Webhooks
1

Description
After creating a meeting using the API, any registrant added to the meeting receives a join link which admits them into the meeting under the host’s name and email address. This is the join_url returned from the POST /users/{user_id}/meetings/, not the start_url.

Error
No error given, but unintended and undesired behavior observed.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
POST /meetings/{meeting_id}/registrants

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create new meeting using POST /users/{user_id}/meetings/
  2. Add registrant to meeting created in step 1
  3. Use join_url returned from step 2
  4. See that name in zoom meeting and email match that of host
2

Hi @markbmorgan ,

What’s the request you’re sending and response? Please obscure sensitive information (email, ids, full url)

Thank you,
Gianni

3

We are doing the post request mentioned in the original post with a request body that allows all fields to be defaulted aside from the user_id, start_time and approval_type; the last of which we have set to 0. The response is as follows:

{
  "uuid":"OMITTED",
  "id":OMITTED,
  "host_id":"OMITTED",
  "host_email":"OMITTED",
  "topic":"Zoom Meeting",
  "type":2,
  "status":"waiting",
  "start_time":"2022-02-17T22:51:35Z",
  "duration":60,
  "timezone":"America/Denver",
  "created_at":"2022-02-17T22:49:35Z",
  "start_url":"https://us06web.zoom.us/s/OMITTED",
  "join_url":"https://us06web.zoom.us/j/OMITTED",
  "registration_url":"https://us06web.zoom.us/meeting/register/OMITTED",
  "settings":{
    "host_video":false,
    "participant_video":false,
    "cn_meeting":false,
    "in_meeting":false,
    "join_before_host":false,
    "jbh_time":0,
    "mute_upon_entry":false,
    "watermark":false,
    "use_pmi":false,
    "approval_type":0,
    "audio":"both",
    "auto_recording":"none",
    "enforce_login":false,
    "enforce_login_domains":"",
    "alternative_hosts":"",
    "close_registration":false,
    "show_share_button":true,
    "allow_multiple_devices":true,
    "registrants_confirmation_email":true,
    "waiting_room":true,
    "request_permission_to_unmute_participants":false,
    "global_dial_in_countries":["US"],
    "global_dial_in_numbers":[{"country_name":"US","city":"Tacoma","number":"+1 2532158782","type":"toll","country":"US"},{"country_name":"US","city":"Houston","number":"+1 3462487799","type":"toll","country":"US"},{"country_name":"US","city":"Denver","number":"+1 7207072699","type":"toll","country":"US"},{"country_name":"US","city":"Washington DC","number":"+1 3017158592","type":"toll","country":"US"},{"country_name":"US","city":"Chicago","number":"+1 3126266799","type":"toll","country":"US"},{"country_name":"US","city":"New York","number":"+1 6465588656","type":"toll","country":"US"}],
    "registrants_email_notification":true,
    "meeting_authentication":false,
    "encryption_type":"enhanced_encryption",
    "approved_or_denied_countries_or_regions":{"enable":false},
    "breakout_room":{"enable":false},
    "alternative_hosts_email_notification":true,
    "device_testing":false,
    "focus_mode":false,
    "private_meeting":false,
    "email_notification":true
  },
  "pre_schedule":false
}

For the registration request, we are doing a POST to /meetings/{meeting_id}/registrants with a body including the first and last names of the registrant, as well as their email address. From this we receive:

{
  "registrant_id"=>"OMITTED",
  "id"=>OMITTED,
  "topic"=>"Zoom Meeting",
  "start_time"=>"2022-02-18T17:14:16Z",
  "join_url"=>"https://us06web.zoom.us/w/OMITTED"
}
4

Any ideas on this yet?

Thanks

5

@markbmorgan , we need to see the exact request body to determine if further debugging is needed. Thanks!

6

{“start_time”:“2022-02-24T22:48:23Z”,“settings”:{“approval_type”:0,“join_before_host”:true}} is the json format of our request body.

7

@gianni.zoom , did that cover what you needed to see?

8

@gianni.zoom - any insights? This is stopping us dead in our tracks headed for go-live.

9

Just sent you a private message @markbmorgan! Thanks for your patience!

10

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