Request: enable raw-data entitlement for our Meeting SDK app (HasRawdataLicense returns false)

Meeting SDK
1

Hi Zoom team,

We are building an embedded video-calling client for an industrial wearable device using the Meeting SDK for Linux (arm64), v7.0.5.3529, running headless in raw-data mode (custom LVGL UI - the device has no display server). Outbound raw video send (external video source) and two-way audio work well in tests on our own account’s meetings.

We now need to render remote participants on the device’s built-in screen, which requires subscribing to remote users’ raw video via IZoomSDKRenderer. On our app, HasRawdataLicense() returns false, so subscribe() is blocked. We understand raw-data access is an entitlement enabled per SDK app by Zoom.

Request: please enable the raw-data (recording / raw receive) entitlement for our app:

  • Marketplace app: “General app 159” (User-managed General App, Meeting SDK embed enabled)
  • Client ID: E8B74OhkRSqQyqCT7joWrA
  • Account owner: alex@bright.ai (BrightAI corporate account)

Use case: field-service wearable (“remote expert assistance”) - a technician’s badge joins meetings hosted on our own account; office experts join from standard Zoom clients. Raw video receive is used solely to render the remote participant on the badge’s screen (local rendering only, no redistribution). We follow the documented privilege flow (CanStartRawRecording / StartRawRecording / RequestLocalRecordingPrivilege).

Happy to provide any additional detail. Thank you!

2

@AlexHawkinson you do not need rawdatalicense for this. this is a legacy licensing model.

You will need to follow the flow here GitHub - zoom/meetingsdk-linux-raw-recording-sample · GitHub

Typically these are the few steps.

Join the meeting, and make sure you are " inmeeting" for the status.
Make sure you have either host, co-host, or recording priviledges given by the host.
Start Raw Recording
Receive the raw audio and video via the delegates.