Request Rejection: Terms of Use requirement in Marketplace App submission

We received a Request Rejection because we need to provide a Terms of Use URL –

The issue is, we have already supplied a link to our privacy-policy which also serves as our public ToS. This has been vetted by our legal team as well, and it’s what we provide to all existing customers (we are a fully operational enterprise app).

Since there doesn’t seem to be a way to communicate in two-directions with the testers reviewing our submission, how can we go about clearing this up? Is there a channel by which we can resolve the ask?

Hey @toms_qa,

You should be able to add your Privacy Policy as the Terms URL as well. Let me confirm with the App Reviewers.

EDIT: Go ahead and put the one Privacy Policy URL you have for both, and resubmit. :slight_smile:


Thanks Tommy - appreciate your help.

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You are welcome! :slight_smile: