API Endpoint(s) and/or Zoom API Event(s)
The end point is [https [api[dot]zoom[dot]us /v2/users/{user_id}]
I used our email address as the user_id, ie the end point is https[api[dot]zoom[dot]us /v2/users/johndoe@galencollege.edu]
Description
In the screenshot, you will see user1 [xxx@galencollege.edu] The end point is https[api[dot]zoom[dot]us /v2/users/xxx@galencollege.edu]
From the Galen Zoom user management website, the profile image is https[images[dot]zoom[dot]us /p/v2/4b303a8d96ae07b557734c1adcceb3de1338946ec827131f8e22eac2075aac67/f3d85acc-[hashxxx]-2046]. This is valid
But from API call, the pic_url is https[galen][dot]zoom[dot]us /p/v2/4b303a8d96ae07b557734c1adcceb3de1338946ec827131f8e22eac2075aac67/f3d85acc-[hashxxx]-2046]. This is NOT valid if you try to download the image.
On the other hand, for my own user: [yyy@galencollege.edu]
Zoom user management, the profile image is https[images[dot]zoom[dot]us /p/kOImT-HVTW6y9eT74p-OVA/b5413951-cc9e-[hashyyy]?type=large]
From API call, it is https[galen[dot]zoom[dot]us /p/kOImT-HVTW6y9eT74p-OVA/b5413951-[hashyyy]]
Both links are valid despite the difference in domain names: galen[dot]zoom[dot]us
vs image[dot]zoom[dot]us
Error?
The API returns the wrong domain name for the user profile image:
galen[dot]zoom[dot]us
image[dot]zoom[dot]us
Should the domain use image[dot]zoom[dot]us for all?
sorry, as a new user, I can’t post more than 2 links in my message. I had to disguise the link as [dot]zoom[dot]us
Thank you for posting in the Zoom Developer Forum. I’m having difficulty understanding the issue. Could you share the API response with personal information omitted? This would help identify what might be happening.
@donte.zoom
Thank you for the reply. In short, for some users, the API returns the user profile image URL is galen.zoom.us/… but the image can’t be displayed. The image is actually at images.zoom.us/…
Thank you for your reply! Are you suggesting that the API modifies the uploaded image name, or does it work only when the image file is at a certain location (i.e. mages.zoom.us/)
Yes, I believe Zoom API has a bug. It reports some users’ profile images are at our domain galen.zoom.us, but they can’t be reached. They are at images.zoom.us.
It doesn’t happen to all our users. Only to a few. If you provide me an email, I can send the example with the user ids.
@schen
Is this behavior reproducible? For instance, if you remove the profile image and then add it again, does the same issue occur? If so, could you share a video or screenshot of the behavior? This will allow me to look into it further if necessary.