Hi,
I’m a Zoom Pro user working on integrating RTMS (Real-time Media Streaming) into my application, and I’ve run into a couple of roadblocks where I’d appreciate some guidance.
1. Scope Configuration Issues
I’m configuring my app through the Marketplace Build flow
2. Webhook and WebSocket Connection Issue
I’m successfully receiving the meeting.started webhook event, but I’m not receiving the RTMS streaming start event, which means I can’t establish a WebSocket connection.
Current setup:
- Environment: Development
- Status: Standard meeting webhooks are working fine
- Problem: No RTMS-related events are firing, so the WS connection never initiates
Could you let me know if there are additional settings I need to enable in the Zoom web portal, or a configuration step I’m missing in the App Marketplace?
Thanks in advance for your help!
Scopes currently added:
-
rtms:read:rtms_concurrency_near_limit
-
rtms:read:rtms_concurrency_limited
-
rtms:read:rtms_interrupted
-
rtms:read:rtms_started
-
rtms:read:rtms_stopped
-
meeting:read:meeting_transcript
-
meeting:read:token
-
meeting:read:summary
-
meeting:read:meeting
-
meeting:read:participant
-
meeting:read:ai_companion
-
meeting:read:meeting_audio
I see that we need to enable the RTMS access in my account. I am not sure how to get that done.