Hi,
I am currently a Zoom Workplace Basic user and am working on a POC of integrating RTMS (Real-time Media Streaming) into my application so that I can capture the live meeting transcripts and provide live AI support to our customer. However, I’ve encountered a few roadblocks and would appreciate some guidance.
1.Events Configuration Issues** I am currently configuring server to server oauth app in the Marketplace Build flow. I am unable to find specific events like meeting:rtms_started, which I understand are necessary for RTMS. Is there a specific app type or account requirement to enable these events?
2. Webhook and WebSocket Connection Issue I have successfully received the meeting.started webhook event. However, I am not receiving the specific RTMS streaming start event, which is preventing me from establishing a WebSocket connection.
Current Setup:
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Environment: Development
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Status: Successfully receiving standard meeting webhooks.
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Problem: No RTMS-related events triggered, so the WS connection cannot be initiated.
Could you please advise if there are additional settings I need to enable in the Zoom web portal or if I am missing a specific configuration in the App Marketplace?
Thank you in advance for your help!
RTMS Available Events:
| rtms:read:rtms_interrupted:admin | The RTMS Interrupted event is triggered when an ongoing meeting stream gets disrupted due to a broken signaling socket connection. | ||
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| rtms:read:zcc_voice_rtms_started:admin | ZCC Voice RTMS started event granular scope | ||
| rtms:read:zcc_voice_rtms_stopped:admin | ZCC Voice RTMS stopped event granular scope | ||
| rtms:read:rtms_concurrency_limited:admin | The RTMS Concurrency Limited event is triggered when the concurrency limit of a specific RTMS app is reached. | ||
| rtms:read:zcc_voice_rtms_interrupted:admin | ZCC Voice RTMS interrupted event granular scope | ||
| rtms:read:rtms_concurrency_near_limit:admin | The RTMS Concurrency Near Limit event is triggered when the app is nearing the predetermined concurrency limit. |