We had an RTMS trial on a separate account we use as a development environment, got an app working end to end.
Purchased an RTMS contract on our main account, trying to enable RTMS on a new sub account where we can continue developing.
Having trouble starting RTMS on the sub account, receiving code 2310
- Created sub account
- Edit sub account plan, assigned zoom developer pack → rtms pay as you go, saved plan
- Entered sub account
- Enabled “share realtime meeting content with apps” under account settings → zoom apps
- Created server-to-server oauth app on sub account
- Created user level rtms app on sub account, added to users that will host meetings
- Scheduled meeting on host on sub account
- Start meeting
- Meeting started webhook fires as expected
- PATCH https://api.zoom.us/v2/live_meetings/95749876273/rtms_app/status
- “httpStatus”:string"400"
- “response”: string"{“code”:2310,“message”:“Failed to perform RTMS app operation.”}"
We get the same 2310 code on another account where our RTMS trial has expired.