SaaSbee.ssb-sdk Crashed MacOS

Meeting SDK macOS
1

Hi this is the SDK version v5.5.12511.0420

This crash which I am getting is by terminate the application from the meeting screen.

  • It does not happen frequently it is random crash.
  • As per our test we see after spending more than 20min in the meeting we may get this crash.

We have observed crash in processor : MacOS with 8-Core Intel Core i9 and M1

this is the crash Log

Thread 19 Crashed:
0 SaaSbee.ssb-sdk 0x0000000123336eec 0x1232b2000 + 544492
1 SaaSbee.ssb-sdk 0x000000012332d259 0x1232b2000 + 504409
2 SaaSBee.util 0x000000010a982893 ssb::thread_wrapper_t::process_msg(unsigned int) + 385
3 SaaSBee.util 0x000000010a97c85b ssb::poll_t::loop() + 97
4 SaaSBee.util 0x000000010a98142a ssb::thread_base_t::thread_routine(void*) + 14
5 libsystem_pthread.dylib 0x00007fff204768fc _pthread_start + 224
6 libsystem_pthread.dylib 0x00007fff20472443 thread_start + 15

Let me know if any further details required
Thanks,

2

Hi @niravd, thanks for the post.

Sorry to hear you’re running into a crash with the SDK. Can you please provide some additional information?

  • Are you able to reproduce this on the latest version of the SDK?
  • What % of the time does this crash happen?
  • Are there any specific actions being taken in the meeting when it happens?
  • Are there are circumstances in the meeting we should be aware of (e.g. number of participants, someone is sharing, no active video, etc.)?

Thanks!

3

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