SaaSbee.ssb-sdk Crashed MacOS

Hi this is the SDK version v5.5.12511.0420

This crash which I am getting is by terminate the application from the meeting screen.

  • It does not happen frequently it is random crash.
  • As per our test we see after spending more than 20min in the meeting we may get this crash.

We have observed crash in processor : MacOS with 8-Core Intel Core i9 and M1

this is the crash Log

Thread 19 Crashed:
0 SaaSbee.ssb-sdk 0x0000000123336eec 0x1232b2000 + 544492
1 SaaSbee.ssb-sdk 0x000000012332d259 0x1232b2000 + 504409
2 SaaSBee.util 0x000000010a982893 ssb::thread_wrapper_t::process_msg(unsigned int) + 385
3 SaaSBee.util 0x000000010a97c85b ssb::poll_t::loop() + 97
4 SaaSBee.util 0x000000010a98142a ssb::thread_base_t::thread_routine(void*) + 14
5 libsystem_pthread.dylib 0x00007fff204768fc _pthread_start + 224
6 libsystem_pthread.dylib 0x00007fff20472443 thread_start + 15

Let me know if any further details required

Hi @niravd, thanks for the post.

Sorry to hear you’re running into a crash with the SDK. Can you please provide some additional information?

  • Are you able to reproduce this on the latest version of the SDK?
  • What % of the time does this crash happen?
  • Are there any specific actions being taken in the meeting when it happens?
  • Are there are circumstances in the meeting we should be aware of (e.g. number of participants, someone is sharing, no active video, etc.)?


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.