After joining the meeting, the newly installed SDK crashed after about 10 seconds. Just restart the computer. what is the reason? Do you have a solution in this regard?
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Smartphone (please complete the following information):
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Version [e.g. 22]
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Thanks for the post. Are you getting any errors or crash info? Could you provide the SDK log for us to investigate?
Hello, where is the SDK log?
Here are the steps to enable and to retrieve the logs:
i. When initializing the SDK , set the InitParam.enableLogByDefault to be true, then the log feature will be enabled
initParam.strWebDomain = strWebDomain.c_str();
initParam.strSupportUrl = L"https://zoom.us";
initParam.enableLogByDefault = true;
m_bSDKInit = CSDKHelper::Init(initParam);
ii. Build and run your SDK app, after experiencing the issue, then exit the app normally.
iii. You will find the log file in: