Safari no sound on meeting without microphone permission

Description
When joining as attendee on a meeting without microphone permission on safari, no sound comes out from the sender.
If I permit the microphone on safari once, then, the sound comes out.

Which Web Meeting SDK version?
1.9.8

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join meeting on safari.
  2. Not permit the microphone permission.
  3. No sound comes out.
  4. Permit the microphone permission.
  5. Sound comes out.

Device (please complete the following information):

  • Device: Mac mini
  • OS: Big Sur 15.2
  • Browser: Safari
  • Browser Version 14.1.2(16611.3.10.1.6)

Hey @ross,

Thank you for reaching out to the Zoom Developer Forum. Thank you for reporting this. Just to clarify, do you also see this behavior with the Web Client or just with the Web SDK?

Thanks,
Max

Dear @MaxM ,

It occurs on both the Web Client and the Web SDK.

1 Like

Hey @ross,

Thanks for following up! If you’re seeing this with the Web Client as well, please reach out to our Support Team as they’ll be able to assist directly.

Thanks,
Max