Audio not working on mobile Safari when user joining webinar as attendee

Meeting SDK Web
1

Description
Сannot hear the audio when joining a webinar on mobile Safari as an attendee.

Error
Audio doesn’t work for attendee

Which Web Meeting SDK version?
1.9.9

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join a webinar on mobile Safari as an attendee.
  2. Audio doesn’t work.

Device (please complete the following information):

  • Device: Mobile
  • OS: IOS
  • Browser: Safari
  • Browser Version 14.0.1

Additional context
Sound does not work on the webinar (attendee do not hear the host). If you move the attendee to the same group as the host, they will have a sound

2

Hey @vm1_biogen.com ,

At this time the Web SDK’s do not support mobile browsers:

We are working to support mobile browsers in the future. Stay updated here: https://marketplace.zoom.us/docs/changelog

Thanks,
Tommy

3

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