Schedule meeting got error code 13

Description
schedule meeting got error code 13

Which version?
4.3.53571.0118

To Reproduce(If applicable)
random happen

Smartphone (please complete the following information):
android 7.1.2

Hi @water42,

Thank you for reaching out to us. Can you please elaborate more on your use case with specific examples of what you are looking to achieve, so that we can provide you with recommendations?

Thanks!

Hi water42,
Thanks for using Zoom SDK. Where do you get this error code? Is it from onScheduleMeeting in PreMeetingServiceListener? Error code 13 means “Unknown error”, we will need more information or details to debug this issue.

Thanks!

In return value of preMeetingSercvice.scheduleMeeting

Hi water42,

Since the error message indicates that the error is “Unknown error”, so based on the detail you provided, it is kind of hard to identify the root cause for this. However, below is a checklist that could lead to this error message, please follow this checklist and let us know if they are helpful:

  1. Zoom SDK has not been initialized successfully.
  2. You have not been logged in successfully. (Schedule a meeting requires logged in)
  3. Info/data pass to MeetingItem is invalid. You can refer to https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingItem.html.

Hope this helps. Thanks!

Thanks for your reply.

After checking ddms log of our app, i’m sure Zoom SDK has been initialized and user has login successfully, because just before and after when above error occured(in 60 seconds), out app call to listMeeting and get results successfully.

Hi,

Can you provide a sample of your MeetingItem? Can you provide any logs that is printed out in the console?

Thanks!

The following is where our app fill meeting item,only filled topic,start time, duration and timezone。
public void NewMetingItem(MeetingItem item) {

    item.setMeetingTopic(topic);
    item.setStartTime(startTime*1000);
    long duration = (endTime - startTime)/60;
    if (duration<0)
        duration = 30;
    item.setDurationInMinutes((int)duration);

    item.setTimeZoneId(TimeZone.getDefault().getID());
}

The following is ddms log of our app. There are two zoom errors in the log, one is SDKERR_SERVICE_FAILED, the other is OTHER_ERROR. I noticed that the errors occurred when calling to scheduleMeeting and listMeeting at the same time, Is this the reason? Because we use a timer to call listMeeting, so it will happen sometimes.

04-16 13:45:14.741 15222 15222 D Teampel : hideSoftInput
04-16 13:45:14.742 15222 15222 D Teampel : hideSoftInput
04-16 13:45:14.761 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d size: 3110
04-16 13:45:14.919 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d size: 231
04-16 13:45:14.985 15222 15228 I zygote : Do partial code cache collection, code=243KB, data=191KB
04-16 13:45:14.986 15222 15228 I zygote : After code cache collection, code=243KB, data=191KB
04-16 13:45:14.986 15222 15228 I zygote : Increasing code cache capacity to 1024KB
04-16 13:45:16.197 15222 15222 D Teampel : Timer Running
04-16 13:45:16.400 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=随意(#-.-)
04-16 13:45:16.429 15222 15222 D Teampel : TeampelProgressDialog.showDialog
04-16 13:45:16.438 15222 15222 D Teampel : TeampelProgressDialog.setayoutwidth measuredwidth=584screenwidth=1080
04-16 13:45:17.033 15222 15409 D Teampel : ZoomMeeting, listMeeting return SDKERR_SERVICE_FAILED
04-16 13:45:17.473 15222 15222 D Teampel : ZoomMeeting, onScheduleMeeting ret=0,meeting uid=889839534
04-16 13:45:17.501 15222 15222 D Teampel : hideSoftInput
04-16 13:45:17.502 15222 15222 D Teampel : hideSoftInput
04-16 13:45:17.509 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed size: 3108
04-16 13:45:17.650 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed size: 215
04-16 13:45:17.655 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=2
04-16 13:45:17.657 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0
04-16 13:45:17.659 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=随意(#-.-),personal=false,starttime=1555394400000
04-16 13:45:17.660 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter
04-16 13:45:17.673 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel
04-16 13:45:17.692 15222 15222 D Teampel : MobileMessageBoxView.onLayout
04-16 13:45:17.695 15222 15222 D ChatOnLayoutChangeListener: left=0, top=127, right=1080, bottom=1854, oldLeft=0, oldTop=127, oldRight=1080, oldBottom=1854
04-16 13:45:17.695 15222 15222 D ChatOnLayoutChangeListener: tmpRect=(0,193,1080,1920)
04-16 13:45:17.768 15222 15222 D Teampel : Timer Running
04-16 13:45:19.278 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 1 line
04-16 13:45:20.780 15222 15222 D Teampel : Timer Running
04-16 13:45:22.283 15222 15222 D Teampel : Timer Running
04-16 13:45:23.786 15222 15222 D Teampel : Timer Running
04-16 13:45:24.972 15222 15222 D Teampel : hideSoftInput
04-16 13:45:25.291 15222 15222 D Teampel : Timer Running
04-16 13:45:25.771 15222 15222 D Teampel : hideSoftInput
04-16 13:45:25.793 15222 15222 D Teampel : showSoftInput: com.zeon.teampel.TeampelEditText{c496ad5 VFED…CL. .F…I. 0,0-0,0 #7f090283 app:id/edit}
04-16 13:45:26.311 15222 15222 D Teampel : showSoftInput: com.zeon.teampel.TeampelEditText{c496ad5 VFED…CL. .F… 0,41-1080,162 #7f090283 app:id/edit}
04-16 13:45:26.792 15222 15222 D Teampel : Timer Running
04-16 13:45:28.256 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:28.293 15222 15222 D Teampel : Timer Running
04-16 13:45:28.819 15222 15222 W System.err: java.lang.IndexOutOfBoundsException: getChars (2 … 2) ends beyond length 1
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.checkRange(SpannableStringBuilder.java:1309)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.getChars(SpannableStringBuilder.java:1191)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.TextUtils.getChars(TextUtils.java:100)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.(SpannableStringBuilder.java:67)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.subSequence(SpannableStringBuilder.java:1183)
04-16 13:45:28.820 15222 15222 W System.err: at com.zeon.teampel.ContainsEmojiTextWatcher.onTextChanged(ContainsEmojiTextWatcher.java:57)
04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.sendOnTextChanged(TextView.java:9371)
04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.handleTextChanged(TextView.java:9458)
04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView$ChangeWatcher.onTextChanged(TextView.java:11943)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.sendTextChanged(SpannableStringBuilder.java:1252)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.replace(SpannableStringBuilder.java:573)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:229)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:227)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspaceOrForwardDelete(BaseKeyListener.java:370)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspace(BaseKeyListener.java:71)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.onKeyDown(BaseKeyListener.java:479)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.QwertyKeyListener.onKeyDown(QwertyKeyListener.java:362)
04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.TextKeyListener.onKeyDown(TextKeyListener.java:141)
04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.doKeyDown(TextView.java:7325)
04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.onKeyDown(TextView.java:7102)
04-16 13:45:28.820 15222 15222 W System.err: at android.view.KeyEvent.dispatch(KeyEvent.java:2694)
04-16 13:45:28.820 15222 15222 W System.err: at android.view.View.dispatchKeyEvent(View.java:11732)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834)
04-16 13:45:28.821 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 5 lines
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834)
04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.DecorView.superDispatchKeyEvent(DecorView.java:443)
04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.PhoneWindow.superDispatchKeyEvent(PhoneWindow.java:1819)
04-16 13:45:28.821 15222 15222 W System.err: at android.app.Activity.dispatchKeyEvent(Activity.java:3340)
04-16 13:45:28.821 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.dispatchKeyEvent(ApplicationStatusManager.java:80)
04-16 13:45:28.821 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.invoke(ApplicationStatusManager.java:60)
04-16 13:45:28.821 15222 15222 W System.err: at java.lang.reflect.Proxy.invoke(Proxy.java:913)
04-16 13:45:28.821 15222 15222 W System.err: at $Proxy0.dispatchKeyEvent(Unknown Source)
04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.DecorView.dispatchKeyEvent(DecorView.java:357)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.processKeyEvent(ViewRootImpl.java:4846)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.onProcess(ViewRootImpl.java:4718)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.forward(ViewRootImpl.java:4399)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.apply(ViewRootImpl.java:4456)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306)
04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.deliverInputEvent(ViewRootImpl.java:6826)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.doProcessInputEvents(ViewRootImpl.java:6800)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.enqueueInputEvent(ViewRootImpl.java:6761)
04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$ViewRootHandler.handleMessage(ViewRootImpl.java:4036)
04-16 13:45:28.822 15222 15222 W System.err: at android.os.Handler.dispatchMessage(Handler.java:106)
04-16 13:45:28.822 15222 15222 W System.err: at android.os.Looper.loop(Looper.java:173)
04-16 13:45:28.822 15222 15222 W System.err: at android.app.ActivityThread.main(ActivityThread.java:6653)
04-16 13:45:28.822 15222 15222 W System.err: at java.lang.reflect.Method.invoke(Native Method)
04-16 13:45:28.822 15222 15222 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547)
04-16 13:45:28.822 15222 15222 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:821)
04-16 13:45:28.822 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:29.033 15222 15222 W System.err: java.lang.IndexOutOfBoundsException: getChars (1 … 1) ends beyond length 0
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.checkRange(SpannableStringBuilder.java:1309)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.getChars(SpannableStringBuilder.java:1191)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.TextUtils.getChars(TextUtils.java:100)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.(SpannableStringBuilder.java:67)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.subSequence(SpannableStringBuilder.java:1183)
04-16 13:45:29.034 15222 15222 W System.err: at com.zeon.teampel.ContainsEmojiTextWatcher.onTextChanged(ContainsEmojiTextWatcher.java:57)
04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView.sendOnTextChanged(TextView.java:9371)
04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView.handleTextChanged(TextView.java:9458)
04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView$ChangeWatcher.onTextChanged(TextView.java:11943)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.sendTextChanged(SpannableStringBuilder.java:1252)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.replace(SpannableStringBuilder.java:573)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:229)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:227)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspaceOrForwardDelete(BaseKeyListener.java:370)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspace(BaseKeyListener.java:71)
04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.onKeyDown(BaseKeyListener.java:479)
04-16 13:45:29.035 15222 15222 W System.err: at android.text.method.QwertyKeyListener.onKeyDown(QwertyKeyListener.java:362)
04-16 13:45:29.035 15222 15222 W System.err: at android.text.method.TextKeyListener.onKeyDown(TextKeyListener.java:141)
04-16 13:45:29.035 15222 15222 W System.err: at android.widget.TextView.doKeyDown(TextView.java:7325)
04-16 13:45:29.035 15222 15222 W System.err: at android.widget.TextView.onKeyDown(TextView.java:7102)
04-16 13:45:29.035 15222 15222 W System.err: at android.view.KeyEvent.dispatch(KeyEvent.java:2694)
04-16 13:45:29.035 15222 15222 W System.err: at android.view.View.dispatchKeyEvent(View.java:11732)
04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834)
04-16 13:45:29.035 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 5 lines
04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834)
04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.DecorView.superDispatchKeyEvent(DecorView.java:443)
04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.PhoneWindow.superDispatchKeyEvent(PhoneWindow.java:1819)
04-16 13:45:29.035 15222 15222 W System.err: at android.app.Activity.dispatchKeyEvent(Activity.java:3340)
04-16 13:45:29.035 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.dispatchKeyEvent(ApplicationStatusManager.java:80)
04-16 13:45:29.035 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.invoke(ApplicationStatusManager.java:60)
04-16 13:45:29.035 15222 15222 W System.err: at java.lang.reflect.Proxy.invoke(Proxy.java:913)
04-16 13:45:29.035 15222 15222 W System.err: at $Proxy0.dispatchKeyEvent(Unknown Source)
04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.DecorView.dispatchKeyEvent(DecorView.java:357)
04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.processKeyEvent(ViewRootImpl.java:4846)
04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.onProcess(ViewRootImpl.java:4718)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.forward(ViewRootImpl.java:4399)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.apply(ViewRootImpl.java:4456)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.deliverInputEvent(ViewRootImpl.java:6826)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.doProcessInputEvents(ViewRootImpl.java:6800)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.enqueueInputEvent(ViewRootImpl.java:6761)
04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$ViewRootHandler.handleMessage(ViewRootImpl.java:4036)
04-16 13:45:29.036 15222 15222 W System.err: at android.os.Handler.dispatchMessage(Handler.java:106)
04-16 13:45:29.036 15222 15222 W System.err: at android.os.Looper.loop(Looper.java:173)
04-16 13:45:29.036 15222 15222 W System.err: at android.app.ActivityThread.main(ActivityThread.java:6653)
04-16 13:45:29.036 15222 15222 W System.err: at java.lang.reflect.Method.invoke(Native Method)
04-16 13:45:29.036 15222 15222 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547)
04-16 13:45:29.036 15222 15222 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:821)
04-16 13:45:29.036 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:29.794 15222 15222 D Teampel : Timer Running
04-16 13:45:31.139 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:31.296 15222 15222 D Teampel : Timer Running
04-16 13:45:32.796 15222 15222 D Teampel : Timer Running
04-16 13:45:33.530 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:34.300 15222 15222 D Teampel : Timer Running
04-16 13:45:35.801 15222 15222 D Teampel : Timer Running
04-16 13:45:37.302 15222 15222 D Teampel : Timer Running
04-16 13:45:38.275 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:38.806 15222 15222 D Teampel : Timer Running
04-16 13:45:39.737 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:39.739 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:39.751 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel
04-16 13:45:39.785 15222 15222 W IInputConnectionWrapper: getTextBeforeCursor on inactive InputConnection
04-16 13:45:39.785 15222 15222 W IInputConnectionWrapper: getTextAfterCursor on inactive InputConnection
04-16 13:45:40.308 15222 15222 D Teampel : Timer Running
04-16 13:45:41.808 15222 15222 D Teampel : Timer Running
04-16 13:45:43.310 15222 15222 D Teampel : Timer Running
04-16 13:45:44.070 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:44.810 15222 15222 D Teampel : Timer Running
04-16 13:45:44.848 15222 15222 D Teampel : EditorBaseActivity.onTextChanged
04-16 13:45:46.127 15222 15222 D Teampel : hideSoftInput
04-16 13:45:46.128 15222 15222 D Teampel : hideSoftInput
04-16 13:45:46.141 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495 size: 3094
04-16 13:45:46.289 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495 size: 218
04-16 13:45:46.351 15222 15222 D Teampel : Timer Running
04-16 13:45:47.208 15222 15233 I zygote : Background concurrent copying GC freed 99604(5MB) AllocSpace objects, 14(2MB) LOS objects, 49% free, 10MB/20MB, paused 458us total 157.133ms
04-16 13:45:47.217 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.vote.TeampelVoteOpenActivity@c94313a
04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@788fb62
04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@1b714f3
04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@a4825b0
04-16 13:45:47.219 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed
04-16 13:45:47.219 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d
04-16 13:45:47.221 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495
04-16 13:45:47.673 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=下午开会哟开心开心ヽ(○^㉨^)ノ♪
04-16 13:45:47.674 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting return OTHER_ERROR
04-16 13:45:47.685 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel
04-16 13:45:47.869 15222 15222 D Teampel : Timer Running
04-16 13:45:47.972 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=2
04-16 13:45:47.973 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0
04-16 13:45:47.975 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=随意(#-.-),personal=false,starttime=1555394400000
04-16 13:45:47.975 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter
04-16 13:45:49.373 15222 15222 D Teampel : Timer Running
04-16 13:45:50.876 15222 15222 D Teampel : Timer Running
04-16 13:45:52.379 15222 15222 D Teampel : Timer Running
04-16 13:45:58.387 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 4 lines
04-16 13:45:59.888 15222 15222 D Teampel : Timer Running
04-16 13:46:00.529 15222 15222 D Teampel : VCardUserEvent.onUserDataNotify event: 128, userid: -32769
04-16 13:46:00.529 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769
04-16 13:46:00.529 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769
04-16 13:46:00.530 15222 15222 D Teampel : PeopleUserEvent.onUserDataNotify event: 128, userid: -32769
04-16 13:46:00.531 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769
04-16 13:46:01.390 15222 15222 D Teampel : Timer Running
04-16 13:46:02.891 15222 15222 D Teampel : Timer Running
04-16 13:46:04.211 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=下午开会哟开心开心ヽ(○^㉨^)ノ♪
04-16 13:46:04.246 15222 15222 D Teampel : TeampelProgressDialog.showDialog
04-16 13:46:04.256 15222 15222 D Teampel : TeampelProgressDialog.setayoutwidth measuredwidth=584screenwidth=1080
04-16 13:46:04.392 15222 15222 D Teampel : Timer Running
04-16 13:46:05.199 15222 15222 D Teampel : ZoomMeeting, onScheduleMeeting ret=0,meeting uid=897981741
04-16 13:46:05.226 15222 15222 D Teampel : hideSoftInput
04-16 13:46:05.227 15222 15222 D Teampel : hideSoftInput
04-16 13:46:05.232 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingInfoActivity@ec3e7a0 size: 3102
04-16 13:46:05.363 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingInfoActivity@ec3e7a0 size: 207
04-16 13:46:05.367 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=3
04-16 13:46:05.370 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0
04-16 13:46:05.371 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=下午开会哟开心开心ヽ(○^㉨^)ノ♪,personal=false,starttime=1555394400000
04-16 13:46:05.373 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=2, topic=随意(#-.-),personal=false,starttime=1555394400000
04-16 13:46:05.373 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter
04-16 13:46:05.388 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel
04-16 13:46:05.404 15222 15222 D Teampel : MobileMessageBoxView.onLayout
04-16 13:46:05.407 15222 15222 D ChatOnLayoutChangeListener: left=0, top=127, right=1080, bottom=1854, oldLeft=0, oldTop=127, oldRight=1080, oldBottom=1854
04-16 13:46:05.408 15222 15222 D ChatOnLayoutChangeListener: tmpRect=(0,193,1080,1920)
04-16 13:46:05.894 15222 15222 D Teampel : Timer Running
04-16 13:46:07.398 15222 15222 D Teampel : Timer Running

Hi ,
Can you provide a zoom log.

1 SDK initialize enableLog

2 when scheduleMeeting error, copy the log file.: sdcard/Android/data/packagename/logs/zSdkApp_xxx

I found a way to reproduce the error. After calling preMeetingService.listMeeting and before onListMeeting callback, at this time call to preMeetingService.scheduleMeeting will get return value OTHER_ERROR.

The following part of the log.
[CZoomDataModuleClient::BeginTransaction] End with bSuccess:1 m_persistant_db_in_transaction_block:1
[T:19788] [19788:0:05-17/11:06:13.488:INFO:SSBPTConfInstanceMgr.cpp(2223)] [CSSBConfInstanceMgr::OnAccountInfoUpdated], User Option:4503634079383552 HasZoomIM:0 Cred size:624 Option2:2097216
[T:19788] [19788:0:05-17/11:06:13.488:INFO:ZMPTMeetingMgr.cpp(1377)] [CZMPTMeetingMgr::ListMeetingUpcoming] Begin
[T:19788] [19788:0:05-17/11:06:13.488:INFO:SBWebServiceContext.cc(248)] [CSBWebServiceContext::GetDomain] Return from end points:https://www3.zoom.us Type:3
[T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23
[T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175
[T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:https://www3.zoom.us/conf/list This: 3080890488 ReqID:2e9d75a1-ef52-4acb-ac69-07e89132d4ac
[T:19788] [19788:0:05-17/11:06:13.490:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select * from zoom_kv where key = ‘timestamp-config’ and section=‘ZoomChat’; ActionID:2 return: 1
[T:19788] [19788:0:05-17/11:06:13.490:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CID: %2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D name:ZM-CID value:%2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D
[T:19788] [19788:0:05-17/11:06:13.490:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zak Value Size:624
[T:19788] [19788:0:05-17/11:06:13.491:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zm_cluster Value Size:3
[T:19788] [19788:0:05-17/11:06:13.491:INFO:SBWebServiceContext.cc(4202)] [CSBWebServiceContext::GetWebLoginInfo] Successfully get active user.
[T:19788] [19788:0:05-17/11:06:13.491:INFO:SBWebServiceContext.cc(3089)] [CSBWebServiceContext::GenerateRequestToken] SNSID:q5FyuTiRQVChH3HQzUiRrQ UID:q5FyuTiRQVChH3HQzUiRrQ SnsType:100 Name:陈江 Zoomtoken size:203
[T:19788] [19788:0:05-17/11:06:13.491:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zpk Value Size:475
[T:19788] [19788:0:05-17/11:06:13.491:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:account.option.baasecurity.isenabled Section:ZoomChat Value:false
[T:19788] [19788:0:05-17/11:06:13.500:INFO:ZMPTMeetingMgr.cpp(1408)] [CZMPTMeetingMgr::ListMeetingUpcoming] End
[T:19788] [19788:0:05-17/11:06:13.500:INFO:ZMPTMeetingMgr.cpp(1457)] [CZMPTMeetingMgr::ListCMR] Begin
[T:19788] [19788:0:05-17/11:06:13.500:INFO:SBPTUI.cpp(54)] [CSBPTUI::SinkMeetingEvent] ptMeetingEvent=5, result=0
[T:19788] [19788:0:05-17/11:06:13.500:INFO:ptui_jni.cpp(254)] SinkMeetingEventptMeetingEvent= 5
[T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3191)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] begin.
[T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3203)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] cached_lcp:0x00000000, cached_email:, invitation_memo:0x00000000
[T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3326)] [CSSBConfInstanceMgr::ReleaseCachedReloginAndRejoinParams]
[T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3217)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] end.
[T:19788] [19788:0:05-17/11:06:13.501:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select * from zoom_kv where key = ‘com.conf.selectedcallin.areacode’ and section=‘ZoomChat’; ActionID:2 return: 1
[T:19788] [19788:0:05-17/11:06:13.501:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:delete from zoom_kv where key = ‘com.conf.selectedcallin.areacode’ and section=‘ZoomChat’; ActionID:6 return: 1
[T:19788] [19788:0:05-17/11:06:13.501:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=7, result=0
[T:19788] [19788:0:05-17/11:06:13.501:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=12, result=0
[T:19788] [19788:0:05-17/11:06:13.502:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=0, result=0
[T:19788] [19788:0:05-17/11:06:13.516:INFO:SBPTWebServiceSink.cpp(305)] [CSBPTWebServiceSink::SinkLogin] End, bFireEvent:1
[T:19788] [19788:0:05-17/11:06:13.516:INFO:zDataModuleClient.cc(199)] [CZoomDataModuleClient::EndTransaction] m_persistant_db_in_transaction_block:1
[T:19788] [19788:0:05-17/11:06:13.521:INFO:zSQLiteStmt.cpp(120)] [CZoomSQLiteStmt::ProcessTransaction] actionType: 1 immediate:0 bRet:1 ret:0
[T:19788] [19788:0:05-17/11:06:13.521:INFO:zDataModuleClient.cc(221)] [CZoomDataModuleClient::EndTransaction] With Success:1 m_persistant_db_in_transaction_block:0
[T:19788] [19788:0:05-17/11:06:13.521:INFO:SBWebServiceContext.cc(248)] [CSBWebServiceContext::GetDomain] Return from end points:https://log.zoom.us Type:25
[T:19788] [19788:0:05-17/11:06:13.522:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select * from zoom_kv where key = ‘timestamp-config’ and section=‘ZoomChat’; ActionID:2 return: 1
[T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23
[T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175
[T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:https://log.zoom.us/alog?cv=4.3.53571.0118 This: 3037503608 ReqID:febe6e73-b9d6-4ee6-b05b-01fd9f12df3e
[T:19788] [19788:0:05-17/11:06:13.523:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select * from zoom_action_logs limit 1024; ActionID:2 return: 1
[T:19788] [19788:0:05-17/11:06:13.523:INFO:SBWebService.cc(9683)] [CSBWebService::LocalAddressReady] Addr:192.168.80.4
[T:19788] [19788:0:05-17/11:06:13.524:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3053416568 TEXT :warning: failed to save cookies in

[T:19977] [19788:0:05-17/11:06:13.536:INFO:ZoomCurlProxyUtil.cpp(26)] [CSBCUrlRequest::AddProxyInfo] Start, URL:https://www3.zoom.us/conf/list
[T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomCurlProxyUtil.cpp(30)] [CSBCUrlRequest::AddProxyInfo] Hasn’t fetch proxy list, now fetch it
[T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomProxyProvider.cpp(1853)] [CZoomProxyDetectThread::GetProxyForURL] URL:https://www3.zoom.us/conf/list m_no_auto_script=0
[T:19977] [19788:0:05-17/11:06:13.537:ERROR:ZoomProxyProvider.cpp(1872)] [CZoomProxyDetectThread::GetProxyForURL] return for no proxy rules.
[T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomProxyProvider.cpp(2496)] [ProxyProvider::GetProxyForURL] Type:0 Host: Port:0 UName: Password: for URL:https://www3.zoom.us/conf/list serverOK:1
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2458)] [CSBCUrlRequest::AddRequestSignature] Timestamp:1558062373000 ReqVerb:POST
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2317)] [CSBCUrlRequest::GenSignString_Header] User-agent:Mozilla/5.0 (ZOOM.Android 8.0.0 x86) zmcap:9902773175 zmaccid:
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2338)] [CSBCUrlRequest::GenSignString_Header] to_sign_head:Mozilla/5.0 (ZOOM.Android 8.0.0 x86)9902773175%2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2344)] [CSBCUrlRequest::GenSignString_Cookie] Tracking code: ZPK size:475
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2359)] [CSBCUrlRequest::GenSignString_Cookie] to_sign_cookie size:1099
[T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2546)] [CSBCUrlRequest::AddRequestSignature] Signature header is:ZM-NSGN:2,7vLfnMa86O/86IyHJNw8pBKgL+z2r5eLDDv5T1vl+rw=,1558062373000 hash len:44
[T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : Trying 221.122.88.150…

[T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TCP_NODELAY set

[T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(332)] [CSBCUrlRequest::my_curl_sockopt_callback] fd: 131 purpose:0 This:3080890488
[T:19977] [19788:0:05-17/11:06:13.603:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Connected to www3.zoom.us (221.122.88.150) port 443 (#2)

[T:19977] [19788:0:05-17/11:06:13.613:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :ALPN, offering http/1.1

[T:19977] [19788:0:05-17/11:06:13.614:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH

[T:19977] [19788:0:05-17/11:06:13.642:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :successfully set certificate verify locations:

[T:19977] [19788:0:05-17/11:06:13.642:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : CAfile: /storage/emulated/0/Android/data/com.zeon.teampel/data/zcacert.pem
CApath: none

[T:19977] [19788:0:05-17/11:06:13.643:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS header, Certificate Status (22):

[T:19977] [19788:0:05-17/11:06:13.643:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Client hello (1):

[T:19977] [19788:0:05-17/11:06:13.674:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server hello (2):

[T:19977] [19788:0:05-17/11:06:13.675:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :NPN, negotiated HTTP1.1

[T:19977] [19788:0:05-17/11:06:13.686:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Certificate (11):

[T:19977] [19788:0:05-17/11:06:13.688:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server key exchange (12):

[T:19977] [19788:0:05-17/11:06:13.689:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server finished (14):

[T:19977] [19788:0:05-17/11:06:13.692:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Client key exchange (16):

[T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS change cipher, Client hello (1):

[T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Unknown (67):

[T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Finished (20):

[T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS change cipher, Client hello (1):

[T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Finished (20):

[T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256

[T:19977] [19788:0:05-17/11:06:13.715:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :ALPN, server did not agree to a protocol

[T:19977] [19788:0:05-17/11:06:13.718:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Server certificate:

[T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : subject: OU=Domain Control Validated; CN=*.zoom.us

[T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : start date: Mar 25 19:38:42 2019 GMT

[T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : expire date: Mar 25 19:38:42 2021 GMT

[T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : issuer: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2

[T:19977] [19788:0:05-17/11:06:13.720:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT : SSL certificate verify ok.

[T:19788] [19788:0:05-17/11:06:13.945:INFO:ZMPTMeetingMgr.cpp(1420)] [CZMPTMeetingMgr::SyncLocalRec2Web] Begin
[T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23
[T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175
[T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:https://zoom.us/proto/recording/local/add This: 3037505656 ReqID:2626954e-6a70-4f10-942d-5fc48ddc621c
[T:19788] [19788:0:05-17/11:06:13.946:ERROR:SBWebServiceContext.cc(1142)] [CSBWebServiceContext::GetRequestForSyncLocalRec2Web] failed to stream out meeting item
[T:19788] [19788:0:05-17/11:06:13.946:INFO:ZMPTMeetingMgr.cpp(1437)] [CZMPTMeetingMgr::SyncLocalRec2Web] End
[T:19977] [19788:0:05-17/11:06:14.419:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Added cookie _zm_mtk_guid=“3376f1e67e1e49d79ab106acdb8c181b” for domain zoom.us, path /, expire 2147483647

[T:19977] [19788:0:05-17/11:06:14.419:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Added cookie zm_aid=“YL6yU5Q1SmaxMR6Tvzue7g” for domain zoom.us, path /, expire 0

[T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Added cookie zm_haid=“370” for domain zoom.us, path /, expire 0

[T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Added cookie cred=“5CF9771EEAD9E5F8AB42CE736B664127” for domain www3.zoom.us, path /, expire 0

[T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my_curl_debug_callback] This: 3080890488 TEXT :Connection #2 to host www3.zoom.us left intact

[T:19977] [19788:0:05-17/11:06:14.421:INFO:SBCUrlRequest.cc(1416)] [CSBCUrlRequest::AfterEmitRequest] for URL:https://www3.zoom.us/conf/list req:2e9d75a1-ef52-4acb-ac69-07e89132d4ac ret:200 request emit time:1 this:3080890488 ignoreProxy:0 Local IP:192.168.80.4 OS Error:0 CURL Error:0
[T:19977] [19788:0:05-17/11:06:14.421:INFO:SBCUrlRequest.cc(1540)] [CSBCUrlRequest::AfterEmitRequest], ends
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(963)] [CSBWebService::RequestHandled] ID:2e9d75a1-ef52-4acb-ac69-07e89132d4ac CurlErrorCode:0 bConnectionFail:0 overtime:0 cancelWhenTimeout:0
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(13071)] [CSBWebService::DebugLogForRequest] URL:https://www3.zoom.us/conf/list
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(13076)] [CSBWebService::DebugLogForRequest] total_time_spent_:0.872012, nslookup_time_:0.021538, tcp_connect_time_:0.032813, tls_connect_time_:0.117239, pre_transfer_time_:0.172143, downloaded_size_:1052, download_speed_:1052, download_content_length_:1052
[T:19788] [19788:0:05-17/11:06:14.767:INFO:PendingRequestMgr.cpp(208)] [CZoomPendingRequestMgr::IsSessionExpired] Request ID: 2e9d75a1-ef52-4acb-ac69-07e89132d4ac Result:0 Return:0 expire_times:0
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(2017)] [CSBMeetingItem::ReadAlternativeHosts] count: 0
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(2230)] [CSBMeetingItem::ReadBroadcastInfo] token len:0 channel count:0 max wall users:0
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(887)] [CSBMeetingItem::ReadFromProto] Number:4339540129 host name:陈江 Is Audio Meeting:0 Is Screen Share Meeting:0 m_optionEx:0 as int64:0 assistantID:NULL isViewOnlyJoin:0 isSupportTollFree:0 tollFreeCallInNumber:NULL extType:1 TeleConfURL:https://zoom.us/zoomconference?tk=6u0Po9bdFKMt1om7gaflej5o32ThTiGkBDlIsbwbrVk.AA8AAAFqw8Ec2AABUYAAAAAAAAAAAAAAAAAAAgAAAAABAqggoQAAAAAAABkAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFRgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Meeting capacity:25
Email invite subject:Zoom 會議邀請 - 陈江的個人會議室 PSTN Option:0
Webinar Group JID: need reg webinar:0 webinar reg URL: Support callout:0 PingOptions:0 PhoneID:0
[T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(906)] [CSBMeetingItem::ReadFromProto] m_tunnelServer: m_expressTunnelServer: RestrictJoinUserDomains: Backup Ping Server: Backup ping delay (in milliseconds):0 Feedback URL: Host User type:0 Host account type:0 ScheduleOption2:549757124608 TrackingFields size:0
[T:19788] [19788:0:05-17/11:06:14.768:INFO:SBMeetingItem.cc(910)] [CSBMeetingItem::ReadFromProto] first-time-upgrade-token size:0 IdentityOption:0 Custom Account Tag:
[T:19788] [19788:0:05-17/11:06:14.768:INFO:SBMeetingItem.cc(913)] [CSBMeetingItem::ReadFromProto] extInfo: selectedTspAccount:
[T:19788] [19788:0:05-17/11:06:14.768:INFO:SBPTWebServiceSink.cpp(320)] [CSBPTWebServiceSink::SinkListMeeting] result=0 meetingCount=1
[T:19788] [19788:0:05-17/11:06:14.768:INFO:SBPTUI.cpp(54)] [CSBPTUI::SinkMeetingEvent] ptMeetingEvent=4, result=0
[T:19788] [19788:0:05-17/11:06:14.768:INFO:ptui_jni.cpp(254)] SinkMeetingEventptMeetingEvent= 4
[T:19788] [19788:0:05-17/11:06:14.790:INFO:SBPTWebServiceSink.cpp(327)] [CSBPTWebServiceSink::SinkListMeeting] End
[T:19788] [19788:0:05-17/11:06:14.791:INFO:SBWebService.cc(9683)] [CSBWebService::LocalAddressReady] Addr:192.168.80.4

Hi,

Thank you very much for providing the details. We will look into this and get back to you as soon as possible.

Thanks!

Hi water42,

Pardon the late reply. Unfortunately we are not able to identify the issue based on the log you have provided. Is this the full log? Would you mind providing the full log to us so that we can further analyze this issue?

Would appreciate for any info. Thank you very much.

The full log has been sent by email. And there is a way to reproduce the error quickly,in a demo application, after login,calling preMeetingService.scheduleMeeting just after calling preMeetingService.listMeeting,preMeetingService.scheduleMeeting will get return value OTHER_ERROR.

It looks like zoom sdk failed to process request before get reply of previous request from server.

The attach is full log.

(Attachment zSdkApp_0.log is missing)

The attachment is full log,because your mail server only accept attachment of picture,please change extension name from .jpg to .log before using it.

hi Water42,
thanks for your feedback.this is by design. sorry for that.you need to waiting for the list meeting callback after you login. once you got this call back, you can call schedule meeting API
Thanks
Dats

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